Guest User
June 15, 2024
Restaurant was very unhygienic, we ate late lunch around 3pm. Server just place the food to our table without cleaning it, imagine new cook food together with leftovers from other costumers. Breakfast doesn’t have drinkable water, pay 50 or run into your room. Hotel scams us, pictures shows how they get us to booked. We wanted nature vibe hotel so we can relax but they cage us, with no tv channels, no bidet pressure and no hot showers. Sadly, a walk in family able to get the room we desire. But it’s okay. Not until My senior citizen mom used trash bin so she can wash herself. and All of us endured the cold shower in a freezing temperature. I can’t even count how many time I slammed the telephone with all of our complaints. I had enough of bad service. I’d talked to the head and the manager both of them apologized for their shortcomings and offer 10% discounts and some ensaymada (trying to win us back) thanks but no thanks, compensating us won’t change our bad experience. We can deal with small bed, pillows, views and lights but bathroom functions hell no. What a shame Dahilayan Forest Park Resort. If I knew they will ruined our vacation we should have stayed in some transient house nearby. The place is beautiful, activities are fun , just take out the hotel it will be a perfect destination.