Hotels Near CK Birds And Pets Shop in Bukit Mertajam

Check in on saturday,quite late check in and hotel seems not so busy. Room was okay and toilet was clean but there's leftover drinks with plastic inside the mini bar. Supervisor didnt check the room properly. Hope management will take actions and housekeeping supervisor double check the room before let the guest checking in.

Love the complimentary coffee at the lobby. Receptionist are very friendly especially the indian male which I can't recall his name. Gym and swimming pool are brand new as well!

Arrived @ 4pm and everything was smooth when check in. They provide free parking and the entrance behind the hotel building. Its a multistory carpark. Room was excellent and all was exceptable. We had an enjoyable stay here and will come again in future.

Booked for 3 night stay. 1st room was very3 bad (Room216). Dirty & got leak in bathroom ceiling. Luckily can change room. The receptionist very helpfull & friendly. Got Coway water dispenser. Can get free flow cold & hot water. Got iron & board at the corridor. Got hair dryer & kettle also in room. Overal was okay. Thank you. Very near to Kulim Mall, behind Lotus Kulim & surrounded by good foods restaurant 🥰

A zen concept hotel. Love the cosy bed and the big TV screen. Clean, neat, friendly staff. Convenient with shops. Ideal place for family. Glitches of disturbances by staff could be avoided. All d best.

The hotel’s location is strategic. My 1st time in Seberang Jaya. The staffs were all very helpful and friendly. Even the bell boy & housekeeping boy, I cant remember his real name but he kept my AlQuran neatly on the table. Thanks. The room i was staying in had a very amazing view during day & night as it facing the city. Thanks for the warm hospitality as i felt welcomed. But something to improve with the toilet. Please check with the toilet system or something regarding the the ventilating system. I had problem with the security box too but the staffs came immediately to fix it. Overall, other than those prob, hotel was good!

Second time staying in this hotel in a week!Definitely will come again.A comfortable,worth the price hotel for a short stay!Easy access to food for sahur.Beds are comfortable.staff are all friendly.

Considering there’s more and more institutions, industries and factories here in Batu Kawan, The Upper House served as the only hotel currently at this area, so definitely suitable to those might coming here for business/work trip. Or even for people who just want to get a rest place and explore the mainland of Penang like me. They have room catered for solo traveller and it is very spacious for one person like me. Big and comfortable bed with smart TV in the front. There’s work desk beside as well. Lots of plugs and USB chargers in the room, with amenities like safe, small fridge, dryer and water basin. There’s also space to keep your big luggage under the bed. The toilet and bathroom are combined together, so it is total spacious inside. The heater however can reach warm only at the maximum for my room. Unlike most hotel with carpet flooring which is soft when your foot step on it, here like stepping on concrete and unpleasant for me. I would recommend you to prepare additional sock to wear. The air conditioning in the room is not quiet enough for me when sleeping, as it will produce sound even I have set it lower. But the cold temperature is good for me. Although the location is located conveniently in this new township, there’s not a lot of eating places around here, unless you go to Design Village or IKEA. Also it is very hard to walk around here. The commercial area in front of the hotel was a consider a ghost town, but hopefully it will get better in future; since this is a very new area. If you are staying here, do remember to check out their swimming pool at the rooftop as well.

Just nice . Clean room but to small its okey for 2 person . The toilet very small space but clean . Everything good . Aircond good .

Staff was very friendly and helpful. Hotel room was very clean and comfortable. 24 hour reservation staff and 24 hour security for onsite parked cars. Location was convenient to numerous venues