Iconic Hotel Penang Reviews

Name: Iconic Hotel Penang
Address: Level 2, 71, Jln Icon City, Bukit Tengah, Bukit Mertajam, Penang, 14000, Malaysia, Level 2, 71, Jln Icon City, Bukit Tengah, Overseas, Malaysia
Rating: 4.4

Iconic Hotel Penang

Level 2, 71, Jln Icon City, Bukit Tengah, Bukit Mertajam, Penang, 14000, MalaysiaView Hotel Details

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Rooms and Guests

Iconic Hotel Penang Guest Reviews

4.4/5

Very Good

420 review

Verified reviews

Location4.5

Amenities4.2

Service4.4

Cleanliness4.5

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All reviews(420)

Positive reviews(411)

Reviews with photos/video(87)

Great location(63)

Delicious breakfast(22)

Perfect for business trips(20)

Large rooms(13)

Comfortable bed(12)

Convenient parking(10)

Friendly front desk staff(7)

Stayed multiple times(5)

Negative reviews(9)

Anonymous User

Superior Room Non smoking

Stayed in Feb 2025

Couples

5 review

5.0/5

Outstanding

Posted on Feb 7, 2025

Great location, surrounding with convenient store, cafe and restaurant. Nice breakfast, clean room with free WiFi. Best hotel in Bukit Mertajam.

Response from Property: Dear Valued Customer, What a joy it is to read about your wonderful stay with us at Iconic Hotel! Your kind words about our hotel truly brightened our day. Creating memorable experiences is what we aim for, and it’s heartening to know we succeeded during your visit. Whenever you plan another trip to Penang, please know that we’d love to welcome you back with open arms. Stay Confidently The Management Iconic Hotel Penang

Shao Xiang

Superior Room

Stayed in Jan 2025

Business travelers

1 review

5.0/5

Outstanding

Posted on Jan 25, 2025

One of my favourite hotels in Penang, I come here at least once a quarter. They provide good quality accommodation. Hotels' rooms are clean and comfortable, and breakfast has several choices. I had stated in this hotel many times, but this time, there were no welcome back snacks, and they arranged for me to stay a lower floor room. (Previously always at higher floor rooms, which has a better view and privacy)

Response from Property: Dear Valued Customer,Thank you for reaching out to us about your recent stay. We're sincerely sorry to hear that your experience at Iconic Hotel fell short of your expectations.We take your feedback very seriously and are truly disheartened to learn about no welcome back snacks and arranged lower floor room for you. We understand how frustrating this must have been, and we want to assure you that we're taking immediate steps to address this issue.Your comfort and satisfaction are our top priorities, and we are committed to providing every guest with the highest standard of service. We sincerely hope you'll give us another opportunity to demonstrate our commitment to excellence.Stay Confidently The Management Iconic Hotel Penang

Yen Kuan

Superior Room

Stayed in Dec 2024

Couples

1 review

5.0/5

Outstanding

Posted on Jan 23, 2025

Nice and cozy, free parking available. Location is strategic as well.

Response from Property: Dear Valued Customer, It was an absolute delight to read your wonderful review of your stay at Iconic Hotel! We're thrilled you enjoyed the cozy and relaxing atmosphere of your room. Our team works hard to create memorable experiences for each and every guest, and your kind words mean the world to us. We sincerely hope to have the pleasure of welcoming you back to Iconic Hotel on your next trip to Penang. Stay Confidently The ManagementIconic Hotel Penang

ongjoey

Superior Room

Stayed in Jan 2025

Family

1 review

4.7/5

Amazing

Posted on Jan 4, 2025

Nice hotel with friendly staff

Response from Property: Dear Value Customer, Thank you for choosing us as your preferred stay in Penang. We are glad you enjoyed your stay with us and hope to be of service to you in the near future. Stay Confidently The Management Iconic Hotel Penang

Anonymous User

Superior Twin Room

Stayed in Oct 2024

Travel with friends

1 review

4.5/5

Great

Posted on Oct 7, 2024

Nice hotel with good facilities. Location is ideal with restaurants and bars nearby.

Hian ShianLung

Superior Room

Stayed in Mar 2025

Family

1 review

4.0/5

Very Good

Posted on Mar 10, 2025

It was pleasant stay which is well located with many restaurants ranging from food court to higher end restaurants within walking vicinity.

Response from Property: Dear Valued Customer,What a joy it is to read about your wonderful stay with us at Iconic Hotel! Your kind words about our location truly brightened our day.Creating memorable experiences is what we aim for, and it’s heartening to know we succeeded during your visit. Whenever you plan another trip to Penang, please know that we’d love to welcome you back with open arms.Stay Confidently The Management Iconic Hotel Penang

Capt. Fariz

Superior Double Room

Stayed in Feb 2025

Family

2 review

4.0/5

Very Good

Posted on Feb 9, 2025

Nice hotel to stay. Despite of small size of swimming pool; others ammenities is good like gym, sauna room and business center. Located nearby with a few restaurant & fast food.

Response from Property: Dear Valued Customer,We appreciate you taking the time to share your experience at Iconic Hotel. It’s always valuable to hear from our guests so we can learn and grow.While we’re pleased that you enjoyed your stay and our facilities, we regret that the size of swimming pool wasn’t up to your expectations. Your feedback is already being reviewed by our team.We hope you’ll give us another opportunity in the future to deliver a stay that exceeds your expectations.Stay Confidently The Management Iconic Hotel Penang

Guest User

Superior Room

Stayed in Aug 2024

Couples

3 review

5.0/5

Outstanding

Posted on Aug 9, 2024

Clean & nice place to sleep, convenient because can buy necessities & having food just along the same road

Anonymous User

Superior Room

Stayed in Aug 2024

Travel with friends

4 review

5.0/5

Outstanding

Posted on Oct 1, 2024

Hotel very clean and convenient, easy to find a good restaurant there! Like it !

Guest User

Superior Room

Stayed in Feb 2025

Couples

9 review

5.0/5

Outstanding

Posted on Feb 4, 2025

We were staying at the Light Hotel in Seberang Jaya a night before our stay at Iconic. Iconic was much better than the Light. Quieter room, availability of food/restaurants nearby and strategic location (right next to North-South Highway).

Response from Property: Dear Valued Customer,What a joy it is to read about your wonderful stay with us at Iconic Hotel! Your kind words about our hotel truly brightened our day.Creating memorable experiences is what we aim for, and it’s heartening to know we succeeded during your visit. Whenever you plan another trip to Penang, please know that we’d love to welcome you back with open arms.Stay Confidently The Management Iconic Hotel Penang

LIK JIN

Superior Twin Room

Stayed in Jul 2024

Family

53 review

4.7/5

Amazing

Posted on Aug 29, 2024

Very good location, there are lots of food variety opposite the hotel, and also for the hotel breakfast. First time staying & definitely will rebook if happen to go there

Response from Property: Dear Value Customer,Thank you for choosing us as your preferred stay in Penang.We are glad you enjoyed your stay with us and hope to be of service to you in the near future.Stay ConfidentlyThe ManagementIconic Hotel Penang

Lifestyle

Premier Double Room

Stayed in Jul 2024

Family

1 review

5.0/5

Outstanding

Posted on Aug 25, 2024

Nice and clean hotel ! Recommend to stay ! The cleanliness of the entire property was impeccable, from the rooms to the common areas. It’s clear that the hotel takes great pride in maintaining a spotless and welcoming environment, which made my stay all the more comfortable. I truly appreciated the attention to detail and the high standards of hygiene. Thank you for providing such a clean and pleasant place to stay!”

Response from Property: Dear Value Customer,Thank you for choosing us as your preferred stay in Penang.We are glad you enjoyed your stay with us and hope to be of service to you in the near future.Stay ConfidentlyThe ManagementIconic Hotel Penang

Gilbert Khoo

Superior Twin Room

Stayed in Jan 2025

Business travelers

22 review

4.0/5

Very Good

Posted on Jan 26, 2025

Not too bad and spacious room. One of the better choice around that area and close to lots of restaurants

Response from Property: Dear Valued Customer, It was an absolute delight to read your wonderful review of your stay at Iconic Hotel! We're thrilled you enjoyed the cozy and relaxing atmosphere of your room.Our team works hard to create memorable experiences for each and every guest, and your kind words mean the world to us. We sincerely hope to have the pleasure of welcoming you back to Iconic Hotel on your next trip to Penang. Stay Confidently The ManagementIconic Hotel Penang

Benny123456789

Superior Double Room

Stayed in Sep 2024

Family

4 review

5.0/5

Outstanding

Posted on Sep 18, 2024

Hotel is very clean and very friendly staff , hotel room is big

Areryna

Superior Double Room

Stayed in Jul 2024

Couples

4 review

5.0/5

Outstanding

Posted on Jul 7, 2024

Room and facilities is very comfortable and clean. Staff are friendly. They provide free parking. I like the bed and pillow. Very super comfortable to sleep in. I will come again next time when visiting penang.