Comfort Inn & Suites Burwood Reviews

Cozy place for family, convenient transportation around. Close to food n shopping place.

The hotel was close to CBD and was good for family with small kids

Very good hotel, good location

Service: Is it scary for someone to open the door with a key after sleeping until midnight? My husband picked up the phone bravely, and the other party said that the front desk that received us during the day gave us the wrong key, and we should live in another room. Just now, the guest who just checked in opened the door, whooping, what kind of broken hotel is this, making such a low-level mistake ! Since we have already given the key, it means that someone is staying in the room. Even if we give it wrong, we can also arrange other rooms. Most of them are empty, and we can adjust internally. Why give us the key again to scare us, if not My husband stopped me and opened the door to come in! If you are timid, you still have to ask for a mental damage fee! The management is too problematic. I have lived in the hotel for so many years. This is the first time I have encountered it. The service is too poor. Environment: The price/performance ratio is not high. Hygiene: The price/performance ratio is not high. Facilities: The price/performance ratio is not high.

Relatively high cost performance, about 15 minutes walk from China town

Nice clean room, aircon, comfy bed, decent view from the balcony. Nice and close to public transport, so many places to get food close by. Id reccomend stopping into the iga, such kind staff there. Polite and helpful staff at the motel with easy and accessable parking. Wljld definitely stay again.

Could not fault hotel staff, they were super lovely. We stayed in the 2 brm apartment for 2 nights to attend the Eras concert at Olympic park. It’s a little dated but clean. Pros Good location and easy to catch bus to Burwood and then train to Central. IGA across the road is handy. Great little kitchen area and good for families. Bathroom was clean. Staff are lovely Good value for money Cons No water pressure at all in shower meant we couldn’t wash our hair. Basically it dribbled out. Bed was a bit hard (pillows were good) Apartment felt very dark. Not much natural light. Elevator next to our room kept waking us up all night long. I mean constantly .. the whole night as people went up and down. Had no sleep so was v tired and had no good rest the whole stay.

The property was super noisy. There was a 2 inch gap between the entry door and the floor of the room. Constant woken up by people walking in the hall or cars driving on the street. The bathroom flooded due to the drain for the shower being 5 feet away from the shower. Extremely dangerous! When we mentioned the issue yo the front desk, the refused to do anything about it. We even asked for extra towels to clean it ourself and were denied.

For the money it was fine but absolutely nothing to rave about. Under the flight path, noisy corridor, very basic.

We rented a family room, the AC worked on a timer so didn't turn on properly. The bathroom had insects flying around. We mentioned not to clean one of the days, they cleaned anyways. Beds weren't fixed so they rolled around every time you bumped into them.

Check in staff were lovely and the 24 hour office service was great. Would stay again

Short bus ride to westfield and the train station, and loads of restaurants. Room has good space and facilities. Enjoyed our stay.would recommend.

Stayed here for 3 nights in December just after Christmas. Staff were polite and helpful. Rooms were a good size, with a small restaurant open for breakfast each morning that was very reasonably priced. Very easy access to Public Transport with a bus stop almost outside the front door, a short bus ride down to Burwood Train Station. Train run every 10 / 15 minutes into Central. Would stay here again.

Suite was clean and staff were friendly and helpful. We were very happy.