To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.1
Service4.4
Cleanliness4.3
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All reviews(63)
Positive reviews(60)
Reviews with photos/video(17)
Clean and tidy(16)
Awesome stay(16)
Easy to get around(10)
Convenient location(10)
Close to metro(7)
Comfortable bed(5)
Great value for money(5)
Strange smell in room(4)
Negative reviews(3)
Shohsanam
Standard Twin Room with Bath
Stayed in Jul 2024
Travel with friends
1 review
1.0/5
Posted on Jul 7, 2024
They turned off the AC middle of the night and they don't have Netflix i was trying to watch my Netflix on tv but i couldn't get access 😒 and i had a hard time to use shower 🙃 i explain the situation they came and fix it
Response from Property: Thank you for your stay at our hotel.I am really sorry that you are dissatisfied. I will do my best to resolve the issue you mentioned.Thank you for your feedback.
Wei
Standard Twin Room with Bath
Stayed in Nov 2023
Couples
7 review
4.7/5
Amazing
Posted on Dec 14, 2023
Great location with only less than 3 minutes ok walking distance to the subway! Located at a place surrounded by lots of variety of food like lotte fast food restaurant, Paris baguette and more!
Response from Property: Thank you for staying with us. Hoping you had a great time at our hotel, I promise to offer good service and comfortable accomodation for you if you visit again next time.Thank you again.
Guest User
Deluxe Twin Room
Stayed in Jan 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 17, 2023
Good Location near subway and bus stop
room was spacious , comfort, cleanness, variety tv channel
Very recommended this hotel for traveller
Response from Property: Thank you for staying with us. Hoping you had a great time at our hotel, I promise to offer good service and comfortable accomodation for you if you visit again next time.Thank you again.
Guest User
Standard Triple Room
Stayed in Jul 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Jul 20, 2023
Traffic is good, safe, and quiet. I always use this hotel whenever I go to Busan. It's clean and the bed is so comfortable.
Response from Property: Thank you for staying with us.We're glad you were satisfied with your stay.We will always do our best to satisfy you. Thank you :)
Stephano
Standard Twin Room with Bath
Stayed in Nov 2023
Business travelers
3 review
4.0/5
Very Good
Posted on Nov 28, 2023
Good~~~~~~~~~~~~~~~~~
Response from Property: Thank you for staying with us. Hoping you had a great time at our hotel, I promise to offer good service and comfortable accomodation for you if you visit again next time.Thank you again.
Anonymous User
Standard Double Room
Stayed in Dec 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 6, 2023
is so good😊 cool.
Response from Property: Thank you for staying with us.We're glad you were satisfied with your stay.We will always do our best to satisfy you. Thank you :)
Longkwun
Standard Triple Room
Stayed in Nov 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 19, 2022
Good good good
Response from Property: Thank you for staying with us.We're glad you were satisfied with your stay.We will always do our best to satisfy you. Thank you :)
랴인하르트
Standard Twin Room with Bath
Stayed in Dec 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Dec 28, 2024
I made a reservation through a friend's request. Yeonsan-dong has good food and things to do, so I had a comfortable stay. Arban City is good. Yeonsan-dong is okay.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for staying at our hotel. We are glad that you were satisfied during your stay. We will always do our best to satisfy our customers. Thank you again for using our accommodation.
dongjingze
Standard Twin Room with Bath
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 12, 2025
What a nice hotel
Original TextTranslated by Google
Response from Property: Thank you for staying in our hotel. We are glad that you were satisfied during your stay. We will always do our best to satisfy our customers.
Thanks.
Angin
Standard Triple Room
Stayed in Jun 2024
Travel with friends
12 review
2.5/5
Posted on Jun 2, 2024
Difference! It's completely different from Aban in the west. It doesn't matter if there are no supplies. I don't even have to ask for a bottle of drinking water. The musty smell is too strong, and the sound of the air conditioner is more exaggerated than that of the window air conditioner. I have to turn off the air conditioner to make no sound. It reacted with the counter. I only mentioned the air conditioner and she responded right away. I know, but it’s like this in every room...
Original TextTranslated by Google
Response from Property: Thank you for staying in our hotel. Thank you for your feedback.
별진
Standard Double Room
Stayed in May 2024
Couples
7 review
3.7/5
Posted on May 25, 2024
I can't recommend it. It was difficult to smell the cigarette smoke in the bathroom in the room. I think someone smoked in the downstairs bathroom and came up through the vent, but there was no way to tell the hotel, so I just stayed for one night to experience secondhand smoke... .
It's the smoker's fault, but I didn't like the smell of cigarettes I paid for. The location is good and the staff are friendly.
Original TextTranslated by Google
Response from Property: Dear customer, Thank you for using Arban City Hotel. We apologize for any inconvenience you may have experienced during your stay. We will work to make Arban City Hotel more comfortable by improving what can be improved. Thank you.
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Xianzhang
Standard Room, Bathtub (A)
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 26, 2024
Yes, there are many tourists in Taiwan
Original TextTranslated by Google
Response from Property: 感謝您入住我們的酒店。 我們很高興您在逗留期間滿意。 我們將始終盡全力滿足我們的客戶。謝謝。
concerto28
Deluxe Twin Room
Stayed in Dec 2023
Family
10 review
5.0/5
Outstanding
Posted on Dec 25, 2023
Very nice experience!
Lianshan Station actually has very convenient transportation!
We are going to Haeundae, Seomyeon, Nampo-dong
In fact, it’s not far away, with Starbucks and beauty stores nearby.
Qiao Cun fried chicken, isaac toast, 24-hour supermarket,
Donut chain, Noontree fried chicken, convenience store
It's all there...awesome! Will stay here next time!
Original TextTranslated by Google
Response from Property: Thank you for taking the time to share your experience with us. If you have a chance to stay with me next time, I will try my best to give you a good experience. Thank you very much for using Hotel Arban City in Busan.
Guest User
Deluxe Twin Room
Stayed in Nov 2023
Couples
3 review
5.0/5
Outstanding
Posted on Nov 8, 2023
I made a reservation for less than 100,000 won on the weekend.
The room was spacious and clean
The bathroom is clean and has a whirlpool bathtub.
It was right in front of the subway station, so it was a busy area, so it was easy to access as there were many convenience facilities nearby.
I plan to visit again next time I go to Busan.
Original TextTranslated by Google
Response from Property: Dear customer, Thank you for booking Arban City Hotel, and thank you once again for leaving a thoughtful review with pretty photos.
We hope you have made good memories at Arban City Hotel, and if you visit again next time, we promise to always provide you with excellent service.
It may be a cold winter, but I hope you always stay warm with your loved ones. thank you
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Anonymous User
Standard Triple Room
Stayed in May 2024
Family
9 review
4.7/5
Amazing
Posted on May 12, 2024
Nice hotel in the city center. Breakfast is so-so, but you can choose something. There are many places nearby where you can eat delicious food. There's a red light district nearby if anyone needs it.
Original TextTranslated by Google
Response from Property: Уважаемый клиент, спасибо за использование отеля Arban city. Я надеюсь, что вы хорошо отдохнули во время проживания в этом отеле Арбан, и если вы найдете его снова, мы отплатим вам неизменным хорошим обслуживанием. Мы всегда будем делать все возможное, чтобы быть удовлетворенными клиентами. Спасибо.