Urbanstay Busan Cityhall

Urbanstay Busan Cityhall Reviews

Urbanstay Busan Cityhall

1116-8, Jungang-daero, Yeonje-gu, Busan, 47520, South KoreaView Hotel Details
Urbanstay Busan Cityhall
Urbanstay Busan CityhallUrbanstay Busan CityhallUrbanstay Busan Cityhall
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Urbanstay Busan Cityhall Guest Reviews

4.4/5
Very Good
88 review
Verified reviews
Location4.5
Amenities4.4
Service4.2
Cleanliness4.4
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All reviews(88)
Positive reviews(85)
Reviews with photos/video(20)
Awesome stay(26)
Clean and tidy(20)
Awesome rooms(14)
Great location(14)
Awesome amenities(13)
Convenient location(13)
Easy to get around(10)
Negative reviews(3)
Guest User
Studio
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 13, 2024
A great hotel, very clean and comfortable rooms, the rooms are equipped with all the necessary facilities, including a washing machine and a steamer. Great location, a minute away from metro
Response from Property: Hello, we are Urban Stay, which puts customer satisfaction first.Thank you for your precious review :DUrban Stay is a living accommodation where you can feel like your own home.I'll do my best to prepare you so that you can always feel comfortable like my home.Have a happy day and please use our room next time. Thank you.
Anna_Trsnk
Run of House(Studio)
Stayed in Oct 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 23, 2024
Spend great couple of days here. Everything was convenient, the room itself was very clean, comfortable bed and all the utilities provided (except for toothbrush and toothpaste). Beautiful city view and quiet.
Response from Property: hello. This is Urban Stay Busan City.We always strive to make our guests happy, but we're always wondering if we've missed something. Thank you for your kind words. We will continue to work hard to satisfy our customers, and thank you for your business.
Juan Jr
Studio W
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The place is so relaxing and near to all coffee shops and karaoke rooms . I will recommend it to my friends who want to visit busan
Response from Property: hello. This is Urban Stay Busan City Hall.We're glad to hear that you enjoyed your stay with us.We look forward to serving you better next time you come back.Thank you for staying with us.
Piracha Yongvikul
Run of House(Studio)
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Good location
Response from Property: Hello, this is Urban Stay Busan City Hall:)Dear guest, we are located at Exit 16 of Yeonsan Station.If you would like a city view, we would appreciate it if you could visit our room again.We look forward to your return visit.Thank you. Have a nice day :)
fkjh
Studio
Stayed in Jul 2024
Business travelers
7 review
1.0/5
Posted on Jul 10, 2024
Got family urgency to not heading to Busan on the day (prepaid). Requested the hotel to at least refund me the next two days as I gave the notice on the day (willing to pay for the first night) but got rejected and no communication at all after I tried to reach out many times. I believe communication and attitude are key for a hotel which reflects its character and customer service even I didn’t get to reach the city this time. Will surely book another hotel when return and hope no one will suffer the same again.
Response from Property: Hello, this is Urbanstay Busan City Hall.
We apologize for any inconvenience caused during your stay, but we noticed that you have requested a refund for the remaining days after using the first day of your stay. Please understand that if you have already checked in, we are unable to cancel due to personal circumstances. If you would like to change or cancel your reservation, please contact us before 00:00 on check-in D-2 and we will change or cancel your reservation for free. We apologize that we were unable to provide you with the response you were hoping for. We will always work hard to improve our service based on your feedback and look forward to your next visit. We wish you a happy and enjoyable stay with us.
Benjamin
Run of House(Studio)
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 30, 2024
Goood apartment and it’s near alot of food shops so I would recommend it to everyone
Response from Property: hello. This is Urbanstay Busan City Hall.We are always trying to satisfy our customers, but we are always wondering if there is something we are not paying attention to. Thank you for your very nice words. We will be Urbanstay Busan City Hall to satisfy our customers without losing our focus. Thank you for using it.
James Rodney Alexander
Run of House(Studio)
Stayed in Sep 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Oct 9, 2024
Decent location, clean, secure, easy check in.
Response from Property: hello. This is Urban Stay Busan City Hall.Thank you for using our rooms.Urbanstay Busan City Hall will always strive to satisfy our guests.Thank you for your stay, and please come back again next time:) Thank you!
Sunjung
Studio
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 4, 2024
Very good hotel in the city center
Response from Property: Hello, we're Urban Stay Busan City Hall.Thank you for using our room.We will always be Urban Stay who works hard to satisfy our guests.Thank you for using us, and please visit again next time :) Thank you!
Chris
Studio City
Stayed in Feb 2024
Solo travelers
57 review
4.2/5
Very Good
Posted on Feb 4, 2024
Really dry air, made me ill. Hated the way the shower was set up attached to the mirror and over the sink. Other than that I thought it was excellent. Washing machine was a huge convenience. YouTube and Netflix can be viewed on the tv. Soft bed. Huge fridge. Balcony (no smoking sign posted). Excellent location, tons of shops around. No daily housekeeping. There is no front desk staff, the key code is emailed to you. If they’d put a small humidifier in the room I’d stay here again
Anonymous User
Studio
Stayed in Jan 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Feb 2, 2024
The area is near subway and bus stops and is surrounded by different pub and restaurants. however, it’s quite far to tourist destinations. If you do not mind the commute then this area will be perfect for you (like me).
Alexander M.
Studio
Stayed in Jan 2024
Solo travelers
26 review
4.2/5
Very Good
Posted on Feb 2, 2024
Great mid-to-long stay place. Everything looks brand new and is in good working order. The bed is very comfy, very soft, unlike many other places in Korea. The only downside is that housekeeping has some weird schedule, e.g. you will not get it if you stay for only 3 nights. So you have to take your trash out by yourself.
Thanh Thanh91
Studio
Stayed in Nov 2023
Travel with friends
8 review
4.7/5
Amazing
Posted on Nov 16, 2023
This is a beautiful Apart on 18th floor. Phòng có đầy đủ dụng cụ sử dụng. Máy giặt có bao gồm cả nước giặt. Căn hộ đầy đủ tiện nghi, gần trạm tàu điện ngầm
ChrisGolf
Studio
Stayed in Dec 2023
Solo travelers
21 review
5.0/5
Outstanding
Posted on Dec 20, 2023
Everything Amazing! •good location •good price •clean room •friendly cleaning staff
Van
Run of House(Studio)
Stayed in Jun 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jul 1, 2024
NICE COZY HOTEL WITH STOVE FOR COOKING.
Response from Property: hello. We are Urbanstay Busan City Hall, where customer satisfaction is our top priority.Thank you for your valuable review :DUrban Stay is a lifestyle accommodation facility where you can feel like your own home.We will always do our best to make you feel comfortable and at home.We wish you a happy day and look forward to your next stay with us. Thank you.
Nhu
Studio
Stayed in Feb 2024
Travel with friends
1 review
4.5/5
Great
Posted on Feb 5, 2024
Really really really good.