Maximus Hotel Byblos

Very bad location and the transportation is very difficult to hotel from downtown, the shuttle bus is way over priced They told my friend residing at other room other is no charge for shuttle bus to LAU but the fact is way over priced, the rooms extremely dirty and in very poor condition, the walls full of water marks, i had to ask for room swap four times up on arrival, on of the room was very smelly and the other room the toilet is out of order and one of the room offered wasnt cleaned after the previous guest The staff is unhelpful and unfriendly i have asked for a wake up call and then never received one there is other reviews suggesting otherwise but i dont think they are accurate/ true I will highly recommend that you stay away and chose a hotel closer to city center.

Excellent place and service. Very clean The food is excellent The service is outstanding The staff is very professional The rooms are high end Many amenities It a very nice hotel and much recommended.

Very nice and very clean hotel. Friendly staff, great location, highly recommended. The view is amazing, the gym is well equipped, a very rich breakfast, and the room was very clean. Great experience

We had a pleasant stay at the hotel in 2021, We booked the ambassador suite which was very nice & clean! The breakfast buffet could use some work, but other than that everything was great. The staffs were great! Location is good. We received a quote to book in June 2022, which was $200/night when we called to reserve they stated the new price was $400/night so we booked elsewhere.

We came early in the morning and were very welcomed by the nice and professional staff as we walk into the room we were surprised by the quality of the furniture and the tidiness and hygiene of the room and very nice amenities , it had a very nice spa , gym and a very nice pool with an amazing view of course without forgetting the quality of the food and the service , we really like the hotel and will be back soon .

First of all let’s start with the room, they’ve told us it’s sea view but it was like a prison with no view at all because they’ve installed a plastic tent to cover the pool in front of the room, and it was more expensive then the standard one. In addition instead of using one single king bed, they’ve combined two single beds “trying” to create a single king one which was uncomfortable. Also we already booked for two nights and was paid on arrival but the second day they called and told that we’ve paid for just one night. It was a bad experience however, the hotel’s restaurant staff were friendly and professional.

We had a pleaseant stay at the hotel. The food is excellent in all restaurants. The staffs are so friendly. The service is of premium quality. Location is good. I would highly recommend and definitely come back.

We stayed at this hotel for one night on our wedding day.. my wife was preparing herself there with her bridesmaids and they went to the pool to take few photos in robes (not in dresses!) for PRIVATE use and when they finished the stuff started asking them to pay 200$ for using the pool and taking photos!!!! Once they got ready to leave to the church the stuff DEMANDED the money in a very rude way (saying: you can’t leave before you pay and you can go to the bank now if you don’t have cash!!) My wife told them we would discuss it after the wedding (we were staying there that night so we were coming back there) because I was the person responsible for payments etc.. Words can’t explain how much anger I had when I found out about it - my bride was so upset and late to the church 40 min because of the VERY PROFESSIONAL STAFF AT MAXIMUS HOTEL wouldn’t let them leave without paying!! The hotel itself is really nice place but staff should take a training to improve their customer service,. I traveled to many places in the world and my wife even more- and we always stay in 4* or 5* hotels and even 3* sometimes - we never ever had such a bad and upsetting experience ever!! We spoke to the owner the next morning and he agreed not to charge us but still never apologised for his team’s behaviour.