Passenger67050253487
April 11, 2024
OMG. This place is a hidden gem! The hotel itself is stunning. The interior is modern hacienda, that’s the best way to describe it. So fresh and clean looking and just an air of serenity about it. The hotel has a great restaurant, a really cool bar area and coffee shop . The pool is quiet with a swim up bar and it’s great -but the real star is the Sur Beach Club that has beachfront access and a restaurant and bar. We made reservations daily for chairs and umbrellas and the hotel will take you in a golf cart or you can do the three minute walk. The Beach club is next door to Casa Dorado for reference. The check in process was seamless and the staff ( all of them) are beyond attentive and anticipate your needs. This is five star service , literally. I’m a flight attendant and have been everywhere and I know stellar service when I experience it. The rooms are functional, clean and aesthetically pleasing. We had two deluxe rooms and then a two bedroom with kitchenette style setup and outdoor patio . Perfect for 6 college seniors and then the adults were in the deluxe rooms. There is also ground floor rooms with private hot tubs. I would have gotten one of those but the website wasn’t clear about the room options and availability. We ate breakfast daily at hotel and then lunch at SUR beach club. We dined out at local restaurants and there are MANY within a three minute walk- Edith’s, The Office, Chamuyo, Roasted , etc The locations is perfect , right in the middle of everything but still a quiet oasis z there is also a parking lot adjacent to hotel if needed. The concierge( Omar) arranged excursions for us and dinner reservations . Just an amazing experience and hotel!!!!!