Guest User
June 16, 2024
Beautiful hotel, fabulous position and excellent staff, however one fundamental flaw. Around about 11:30 every day a DJ arrives by the pool and proceeds to play extremely loud dance music with a heavy continuous heavy beat until around 6pm. This makes the pool area pretty much unusable, it is so loud. Taxi after taxi arrives with people for the Taboo Beach Club, resembles spring break. Would have loved to enjoy the pool and eat at Taboo, however the music is so loud that you cannot hear anything else. There is a fundamental disconnect between staying guests and promoting a spring break atmosphere with so many people arriving. If I am paying $500 a night and $12 for a bottle of Corona, $25 for a cocktail it would be nice to be able to enjoy and relax by the pool in the afternoon, that is impossible. Background music is fine, but this is so loud you can feel the bass across the hotel. Hotels want guests to stay and spend money in the restaurants, however this encourages guests to go elsewhere in the afternoon. Before 11:30 and after 6pm it is fabulous, excellent breakfast overlooking the sea, great service and the rooftop bar is fabulous. The staff were super and food excellent. The hotel needs to decide what it is, A loud beach club aimed at heavy drinking and hen parties etc, or a beautiful relaxing hotel. The target customers are very different.