Hôtel Mercure Caen Centre Port de Plaisance Guest Reviews
4.1/5
Very Good
56 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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Positive reviews(5)
Reviews with photos/video(2)
Guest User
Superior King Room with Sofa
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 25, 2024
The front desk staff were so welcoming and friendly- even surprised my daughter with balloons and a gift on her birthday. Great location, large clean rooms. Highly recommend!
Response from Property: Dear guest, Thank you for your review! Emma - Front Desk
Youjitongxue
Privilege Double Room
Stayed in Jun 2023
Couples
20 review
3.0/5
Posted on Jun 23, 2023
The hygiene and facilities are so-so, so I didn't take pictures of the room. The price is not expensive in Europe, but it is not low in this small city. The service awareness of the front desk staff is very poor, far inferior to that of the catering staff. If you come to Caen, I recommend everyone to eat Caen tripe and Normandy ice cream. It's very good.
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Response from Property: Dear guest, Thank you for your review! Emma - Front Desk