Hotels near St Helen＇s Church in Caerphilly

Lauren was amazing - found us a room that we could check into around 7am when our flight was cancelled a couple of hours earlier. Lauren even printed our new boarding passes for us. Lovely staff member. Room was small but fine, no extra pillows were available though. Bathroom shower was lovely - very powerful :) Air con said 18 degrees but I’m not sure it was quite that cool. Location is excellent and great value for money. Again, kudos to Lauren! Remember - no restaurant on site but PLENTY of options on the doorstep!

It was a nice stay. The front desk staff was very helpful and friendly. The parking space was full but he helped us find a parking space. Would definitely stay with them again.

With a stay at New House Country Hotel, you'll be centrally located in Cardiff, within a 15-minute drive of Principality Stadium and Cardiff Castle. This upscale hotel is 6.6 mi (10.7 km) from Cardiff Bay and 4.4 mi (7.1 km) from Cardiff University.Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and wedding services.Enjoy Regional cuisine at Sequoias Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Full breakfasts are available daily from 7 AM to 10 AM for a fee.Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.Stay in one of 37 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

On arrival very small car park luckily one parking space left, Outside looks very run down, I was initially pleasantly surprised when walking in, the lobby looked very clean and tidy around the reception desk, until we saw the beer all over the floor and dirty cups on tables from the free coffee (we’ll get to the bit) There was a large group of “stag” goers ahead of us, who clearly hadn’t booked rooms as they were trying to work out what rooms were available, there was one lady trying her best to sort the group out with 3 other staff watching her, we waited for around 10mins Until an exasperated look from a party member towards who looked like the manager prompted him to use the hand held device to book us in, A key card was given …. No directions to my room, no info on breakfast times, no other info at all …. Just crack on …. I walked through the mini Lake District of beer to the lift, swiped my card and waited 2-3 mins …. The screen wasn’t working and the lift didn’t come so I used the stairs to the 4th floor, Found my “room” when I walked in it’s tiny, budget is the word, this was beyond budget, not even a mini kettle, the sink is in the room as is the shower, with a separate toilet cubicle, the frosted glass on the shower is made more so by the build up of lime Scale and watermarks no handle just a hole to use, this is ok as I’m alone but the other party had a 14yr old lad in a “family” room so not really acceptable in my eyes, the cubical was VERY small, my friend could barley get in, at 110kg but a power lifter he’s broad but not “huge” I’m 6ft 1 wear a large t-shirt and found it hard to shower In it. The room are run down, probably nice a few years ago (has wood chip wallpaper) . The skirting is coming away scuff marks every where, dust on the very small archaic tv, the air con unit didn’t work and the toilet rolls Sat on the floor behind the cistern (despite there being a hook to put them on) There was a “stool” that looked like an upturned washing bin, to a small desk I could only find 2 plugs I know the whole Room, couldn’t charge my watch/phone and iPad over night, (yes small Inconvenience but still annoying) The tv wouldn’t get a picture, I went to the front desk but no one was there, I bumped into the night porter earlier who seemed very friendly though so I’m guessing he was busy elsewhere. So I thought “ooh I’ll grab a coffee while I’m here”, small sachets of Nescafé original and plastic milk, I’ll pass thanks, Bed basic and comfy enough, not like Home but I suppose it is a budget hotel, The breakfast looked dire, continental for £6.50, I’ll hit the coop over the road or McDonald’s on the way home, All for an extortionate £140, there was an event on close by and this may have bumped the price a little but by 90£ on the base rate of £52 is crazy greed Needless to say I shall not be staying in one again, I Hope the normal ibis I have booked next month is better

Just got back from a golf and spa weekend as a group of 6. Reception service really good. Room was lovely. Bed was a bit hard for me but partner liked it (personal preference). The men had golf included and us women had the spa included. As far as I know, the lads enjoyed the golf course- preferred the PGA course over the Lake course. They did say it is a long walk especially if you’re older and less able- I would recommend buggies! The spa was lovely, provided with robes, slippers and a towel. We had a 50 min treatment included. I had the facial and back massage which was really relaxing! Bar service was brilliant. Drinks not too pricey unless you want cocktails. On to our 3 course evening meal we had included. You have a set menu if your 3 course meal is included in your package. Fair few things to choose from. The food was lovely- we had the steak which was really good and all cooked to our liking. Cannot fault the food at all, however, the service- although really friendly, it was extremely slow. Our table was at 8.30 and we didn’t leave the restaurant till gone 11.30, this wasn’t down to sitting talking- this was from waiting between each course. We were all so stuffed and as you can imagine wasn’t too pleased eating such a huge meal so late. We had breakfast in the morning which was buffet. The breakfast was spot on, help yourself to full cooked breakfast or continental (yogurts, cereals, pastries)- all yummy. The man who came round offering tea or coffee was really efficient and friendly. You can also help yourself to a selection of juices. Our second day although we weren’t allowed to go in the spa which we initially thought we had included, we could use the leisure facilities (wet facilities) including the pool, sauna, jacuzzi and steam room. We were able to shower after as you get given a towel. Overall we all really enjoyed our weekend!

Reception: The ladies at reception are very nice and welcoming, especially Sabina. Room / facilities: Room number 311 is on the 3rd floor and is clean with a water view. Oddly, they don’t make up a room daily, unless requested. This service has no additional cost. The 2 single beds are jointed to make a king bed, there is a small clothes hanging area, little bathroom, chair and desk, with tea and coffee facilities. There is no fridge in the room, but reception will keep a small amount of items in the hotel fridge. Self control air conditioning with a window that opens about 5 cm. Parking: Is shared between the Holiday Inn Express and Staybridge hotels, and can fit about 35 cars. Parking is £10 per night, and registration must be provided. Wifi: Complementary and good speed. No validation or password required. Breakfast: This was part of our room package. The traditional English buffet breakfast is from 7.00am to 11.00am and consists of cereals, yogurt, breads (to toast) jams and spreads, fresh fruits, pastries, eggs, bacon, baked beans, sausages, juices, tea and coffee. It was noticed that even at 9:00 am refills of milk, and food was slow to come. Conclusion: Great location, nice staff, comfortable bed. Letdowns: No fridge in the room, possibility of not getting car parking upon your return to the hotel. Location / Nearby: Cardiff Waterfront is a 10 minute walk, Cardiff City is a 15 min walk. Both walks are on flat ground and easy to do. Beware: No matter where you drive to, payment for parking is required. Most parking meters accept coin and card “tap” facilities. Generally after 6.00pm or 8.00pm parking is free, in designated locations. Getting to hotel: Best use GPS

Booked in 30th Aug - 2 Sept 22. (Room 226) On arrival was met by young man who was brilliant, explained everything and had a good laugh. The rest of the staff were of the same ilk, friendly and very helpful. Went into the room and first impressions were ok. The bed is a standard double. not good when you have a bed hogging wife. The sheets were clean and fresh and although small the bed was comfortable. They could do with putting plug sockets on both sides of the bed. Its a small bed so wouldn't need too much cabling. The bath is ok if you are a size 0, however, any larger, forget it. I couldn't get my lardy **** into it. But on the plus side, it was clean and tidy. Issues with the bathroom, Went I went for a tinkle in the middle of the night, I burnt my retinas out because the lights are super bright, not what you need at 0200hrs. maybe a night light or mirror light could be installed. A little more attention to the carpets would have been nice, found some shirt buttons that had been missed (previous occupant must have got lucky) because they were in different areas of the room. Breakfast, We went twice, first day at 0900hrs, it was ok, little on the cold side, went again on last day at 0800hrs and it was perfect. Tasty and hot. My biggest issue is the heat. the room was a sauna, I must have lost at least a stone. the fan given in the room is as much use as a chocolate fire guard. I hardly slept the three nights we were there as it was way too hot. even, the wife (who practically sits on a radiator) struggled. Wasn't the best hotel I've stayed in, but certainly not the worst . Over all 7.5/10

The location is not close to the train station, it takes about 13 minutes to walk, which is a bit difficult for the elderly. The room was clean and well-equipped, but it was not used WIFI (cannot connect to WIFI), and the experience was average.

When first checking in, as much as the woman on reception was lovely, for some reason I was told because I was from around the area that I had to speak with the manager and potentially wouldn't of been able to stay because it. I was not informed this would be an issue on the booking.com site nor was I told about a £100 deposit? I had come down for the night due to work going on at my house and wanted a break. I understood but felt like it was a criminal matter to of booked? I also have not received my deposit back like promised? A shame as it was a lovely designed apartment, not enough towels and a shame you cant open the windows but it was a convenient location for myself, and still impressed with the bathroom and bed.

I booked for a one night stay with nine family members the night before a funeral. All our rooms were lovely, ( my cousins room smelled of smoke but they changed her room quickly , quite late in the evening too, so no complaints there ) . My Aunt needed a wheelchair accessible room and again no problems. My room was a large double with a sofa, it would have slept four but I had it to myself, it cost the same as a single so why not have extra space. It had great air con, a good quality tv, tea and coffee making facilities, a lovely shower room ( clever design ) , a hair drier, everything you’d need and expect for a reasonably priced chain hotel. Free parking and plenty of it ( do not forget to put your reg into the iPad at reception ) . The free breakfast was great, buffet style with bacon, eggs, sausage, toast, croissants, cereal, yogurt and fruit. The only downside was it’s out of the town the only place in walking distance is the pub next door, however the pub next door is fantastic, with beautiful food which I thought was very reasonable considering the excellent quality. The hotel also serves food and has a bar. To summarise it’s a great hotel, with great facilities, I paid £99 through bookings.com , others in our party paid less and some more, between £97 a room to £125 , but we all got value for money.