GV Hotel - Cagayan de Oro

Initially, my reservation couldn't be found. Several staff members worked together to help me confirm it. Even after that, the front desk attendant's bright smile was wonderful.

The location is fantastic. There's a large shopping mall, a big supermarket, a 7-Eleven, and a cheap and delicious fried chicken place nearby. The Agora Bus Terminal (EastBound Terminal) is also within walking distance. However, the cleanliness was a major issue due to a significant cockroach problem. When I entered the room, I saw about two on the bed, which then scurried under it. There were about five more in the bathroom. While none were large, they were around 2cm long. I had to buy insecticide from the supermarket to deal with them. The elevator was convenient, but there was a notice stating it would be out of service from 10 PM to 6 AM. I had an overnight bus at 2 AM, so I planned to take my heavy suitcase down to the lobby before 10 PM and asked the front desk to store it for me. However, the front desk staff lied and told me the elevator would be running all night. In reality, it wasn't working in the middle of the night. I had to carry my suitcase, which weighed over 20kg, down the stairs myself. Another incident occurred when I returned in the evening after 6 PM. While I was showering, there was aggressive knocking on my door. Since there was no peephole and I was in the shower, I couldn't open it, but the knocking persisted for quite some time. After several minutes of relentless knocking, I reluctantly opened the door to find a young man who said he was there to collect trash. This hotel doesn't provide 'Do Not Disturb' signs for the doorknobs. I stayed for two nights, and there was no room cleaning or towel replacement, but I certainly received aggressive and annoying knocking from the staff. The internet speed was decent, around 5Mbps. The front desk staff during check-out was very kind and polite, and the security guard outside was also very friendly. Overall, the location is excellent. There are both wonderful and unhelpful staff members, plus cockroaches, but also air conditioning and free WiFi. I guess the low price reflects both the good and bad aspects of this hotel. Given that it's not a luxury hotel, I'd rate it 3/5 for a hotel in the Philippines.