Novotel Cairns Oasis Resort Reviews
Novotel Cairns Oasis Resort
122 Lake St, Cairns, Queensland, 4870, AustraliaView Hotel Details
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Novotel Cairns Oasis Resort Guest Reviews
4.5/5
Great
66 review
Verified reviewsLocation4.6
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(66)
Positive reviews(62)
Reviews with photos/video(27)
Awesome stay(22)
Great swimming pool(18)
Clean and tidy(12)
Friendly staff(12)
Great location(11)
Perfect for kids(6)
Convenient location(6)
Negative reviews(4)
MHLEEMEL
Standard Two Double Room
Stayed in Sep 2024
Couples
51 review
Outstanding
Posted on Sep 20, 2024
Good hotel in cairns, generally clean and in a safe location close to transport
Response from Property: Thank you for taking the time to share your feedback.
HennyP.
Standard Two Double Room
Stayed in Jan 2025
Family
2 review
Posted on Feb 7, 2025
My first room in building C was awful with the view of the opposite hotel. I could literally watch what other people did in their room and they could watch me as well. Also the room condition was so bad with crawling insects so I needed to upgrade the room. The upgraded room was fine with a poolside view and less bugs crawling on the wooden table. I understand there could be little creatures but just too many in the first room. Other than that, their food was delicious and staffs were kind and friendly. My kid loved playing in the pool.
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SILVIA
Standard King Room
Stayed in Dec 2024
Solo travelers
23 review
Posted on Dec 28, 2024
Pool water is not very clean. Breakfast is very basic and everyday is the same and not tasteful at all. Gym room is very small and not much facility to do the workout.
Response from Property: Thank you for your feedback! We’d be delighted to welcome you back.
Guest User
Standard King Room with Pool View
Stayed in Dec 2024
Travel with friends
8 review
Outstanding
Posted on Jan 1, 2025
Was a very beautiful room comfy bed and I would definitely stay again
Response from Property: Thank you for your feedback! We’d be delighted to welcome you back.
sidl
Standard King Room
Stayed in Feb 2024
Couples
5 review
Very Good
Posted on Feb 26, 2024
The good thing is that they have there own swimming pool and it's close to the main area.
Brendanlhy
Standard King Room
Stayed in Dec 2023
Travel with friends
46 review
Posted on Dec 30, 2023
Location is good. 20 mins from the airport. A nice pool. However the room is very damp not sure if it’s the effect of the cyclone jasper. I feel like my clothes are all damp after staying there for two days.
Tia
Deluxe Two Double Room
Stayed in Jun 2023
Family
10 review
Outstanding
Posted on Jun 4, 2023
Novotel lagoon pool the reason we booked it.
My sons loved it. Overall it was a excellent accommodation.
Guest User
Deluxe King Room
Stayed in Jul 2024
Family
1 review
Very Good
Posted on Jul 18, 2024
The staff are very friendly.
Jcro
Deluxe Two Double Room
Stayed in Jul 2023
Travel with friends
8 review
Outstanding
Posted on Jul 18, 2023
Great location, 2 blocks from the water. Nice clean rooms with good lighting. One strange thing - only has a trash can in the bathroom.
Cherie08
Standard King Room with Pool View
Stayed in Mar 2023
Family
3 review
Great
Posted on Mar 9, 2023
We stayed for 5 nights and we were overall happy with our stay. The great thing about this resort is you have everything you need including gym, pool, dine in, room service etc. The resort pool is wonderful to relax and unwind with a pool bar access.
Response from Property: Hello Cherie08Thank you for your positive review and the 4.5.Kind regards Shelly Operations Manager
Guest User
Standard Two Double Room
Stayed in Mar 2024
Family
1 review
Very Good
Posted on Mar 11, 2024
Great location!
Guest User
Standard Two Double Room
Stayed in Feb 2025
Family
16 review
Outstanding
Posted on Feb 16, 2025
The transportation is very convenient. It takes only 5 minutes to walk to Southern Cross Railway Station. It is convenient to go anywhere. Check-in is on the second floor. The breakfast is a typical Western breakfast, which is a bit difficult to get used to.
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Response from Property: Thank you for your review, we hope to welcome you back.
Guest User
Standard Two Double Room
Stayed in Feb 2025
Family
31 review
Outstanding
Posted on Feb 11, 2025
The hotel is within 15 minutes' drive from the airport, Kuranda Rainforest, and the pier. It is also within 10 minutes' drive from the drugstore and supermarket. It is really convenient.
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Response from Property: Thank you for your review, we hope to welcome you back.
Guest User
Standard King Room with Pool View
Stayed in Feb 2025
Couples
9 review
Outstanding
Posted on Feb 15, 2025
This is the most cost-effective hotel in this trip to Australia. The environment is also good and it is close to the pier. Overall, I feel good.
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Response from Property: Thank you for your review, we hope to welcome you back.
Guest User
Deluxe Two Double Room
Stayed in Jan 2025
Family
184 review
Outstanding
Posted on Jan 29, 2025
The hotel is very cost-effective! The location is very good, Cairns seaside commercial night market area is 3-5 minutes away on foot! Secondly, the service and breakfast are very rich, with everything from fruits to western food! It is not only convenient to travel with children, but also very cost-effective! Finally, the price is also quite reasonable, and the hotel is clean and hygienic! The service is very good, and the local waiters are very enthusiastic! Highly recommended!
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Response from Property: Thank you for your lovely feedback, we look forward welcoming you back to Cairns.
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