Cairns Harbourside Hotel

View of the room is nice and we had a great time. I suggest hotel to install more lights in the room as it was a bit dark (personal preference) if we read.

We stayed here for a couple of nights. The staff were very welcoming and always willing to help with anything, which was a real positive — truly 5-star service from the team. Unfortunately, the housekeeping was disappointing. Some cups in the room had lipstick marks on them, and the shower gel bottles appeared to be mostly filled with water rather than gel, although this was rectified immediately after mentioning this to the reception. The hotel is about a 20-minute walk into town. There is also a bus stop near the hospital with a bus running roughly every hour. The hotel provides a shuttle service to the center, but it only operates at 8:30 AM, 9:30 AM, 4:00 PM, and 4:30 PM, so the schedule is somewhat limited. There aren’t many dining options nearby other than the hotel restaurant, and the food there was not particularly good. Your best option is to head into town, where there are plenty of restaurants to choose from. The hotel itself feels quite dated and could benefit from renovations. For example, the hairdryer was broken, the sink was cracked, and the shower looked old and worn. On the positive side, the sheets and towels were clean, and pool/beach towels are provided. The pool/Jacuzzi is clean. Overall, I would recommend staying here and an very happy with my stay.

This is a really nice hotel. You can see the sea right outside the door. The hotel is well-equipped and the swimming pool at night is very beautiful. I especially want to praise the service attitude of the hotel. The staff are all very friendly. Because my friend's birthday was coming and I didn't have time to prepare a cake, they specially provided a cake storage service, which was of great help to us. In addition, they kindly prepared umbrellas for us on rainy days. It's a hotel worth recommending!

Good mid range hotel close to hospital 10 mini Ute walk to main part of esplanarde. We stay there when more central hotels prices are up. Nice atmosphere, good bar and restaurant.

The front desk was very helpful in storing luggage, showing ways to city centre and even helped with my postcards on Sunday. The room was comfortable and tidy, with basically everything a traveller needs.

The location is very convenient—close to the airport and within walking distance to the central area. The rooms were clean, the amenities were good, and the staff were friendly and helpful. Overall, a comfortable and pleasant experience.