Best Cairns North Spa Hotels

When I got there the room smelt of mould. I was told that was the smell of the cleaning products, but I am not stupid so I insisted they change the room. They did, but it was infested with ants. They were in the sink area, on the counter, in the bathroom, and around the toilet bowl. They even got into the wardrobe. I spoke to reception about it and all I got was a ”there is nothing we can do for you”. They sent someone after 2 days (as I had to wait since it was Sunday as if I hadn't paid for the weekend!) and he also said there was nothing he could do. I complained to booking.com and they told them they had upgraded me - BIG FAT LIE. Very quick to send me messages to leave reviews (here you have it!) but not to resolve issues. There was also an electrical fault that destroyed two expensive universal adapters. The hotel did nothing to compensate for this. Again ”there is nothing we can do for you” is what I got. I lost a day's pay as I could not work without a power supply, had to purchase new adapters the following day, and all they could say is ”there is nothing we can do for you”. What kind of hotel doesn't have adapters? The AC unit was exposed, the door was tricky to lock/unlock (the receptionist had to show me how to lock the door), and there is no one available at night in case something goes wrong. Lastly, the listing says daily cleaning but this is not true. You are only allowed to ask for it once in the middle of your stay and you need to request this. I did and she barely cleaned anything, just a quick vacuum and change of sheets and some towels (not all). My sincere advice as a world traveller: STAY AWAY FROM HOTEL TROPIQ. Their customer service is ZERO. Quick to take credit card details but then refuse to take responsibility for anything that goes wrong within the service. You just have to accept a ”there is nothing we can do for you”. This is the worst hotel I have ever stayed at and I wouldn't even recommend it to my worst enemy!

It is very rare to have a hotel of this price during the Spring Festival, so if this hotel can meet the basic needs of rest, in addition to additional facilities, it is really good value for money! First of all, the location of the hotel is a certain distance from the city center. It is a half-hour walk, but there is nothing to visit in the city, it is nothing more than a supermarket to buy things. Secondly, the hotel's facilities are complete, basic things are available, and you can rest well at night. There is also a kitchenette in the room where you can cook your own meals, which is really a bonus. Finally, because it is a motel, the service is basically absent, but the front desk staff are very enthusiastic, so there will be no uncomfortable feeling.

Because the room was set up late, it was settled the night before the trip. I thought someone would pick up when I got off the plane. It turned out that I needed to book one day in advance, and I felt very upset. However, the subsequent services, facilities, and breakfast were very good and the hygiene was very good. It's just that there are more mosquitoes in Cairns, so you can sit down and prepare in advance, or you can spray the insect medicine in the store. The pool was clean and changing water frequently (I saw the water change after staying for four nights). The attitude of the boss was very good, the keys were lost, and I rushed over in the middle of the night without any complaints, thank you very much! !!

My friend and I rented a 2 bedroom apartment at the Reef Gateway from March 2 to 9, 2020. The complex is a short 5-10 minutes from the airport, and is about a 20 minute walk to the reef terminal and shops. The facilities are very good: beautiful shaded pool, stocked kitchen, comfortable beds, nice shower, good linens and free Netflix! We were on the ground floor and had a nice, private patio. Clothes washer and dryer and a clothes 'horse' for hanging up wet clothes. I can't say enough about the excellent care and kindness of manager, ”Michael”. If we needed anything or had any questions he was most helpful. When I take another vacation in Cairns, I will stay at the Reef Gateway.

Apartment hotel, the kitchen is very good, fully equipped, can fully meet the needs of the husband's chef, but there can be no fumes, otherwise the alarm may ring, fried eggs, steaks are no problem, two rooms, two big two small no problem, There is a laundry room, two large balconies facing the sea, parking spaces, and the hotel is completely self-service. The location is a little far from the city center, and it takes nearly half an hour to walk, making it easy to drive.