Guest User
January 14, 2024
The hotel seems to be a completely average hotel. The adventure begins from the very entrance. The staff at the reception has absolutely zero culture. Due to my arrival at the hotel around 10 p.m., I was assigned to a closed restaurant for dinner, I noticed the lady, but she refused room service. Entering the room - a nightmare. Without my knowledge, the room was changed to a lower standard - the curtains were torn off, the switch was broken, there was rust in the bathroom. After a battle at the reception, I received a room in the main building (as ordered). Despite promises and requests, no one moved my luggage, in fact the housekeepers kicked me out of the room. Thanks to this, a whole day of my unsuccessful stay was wasted. It should also be noted that there are no amenities in the second building, i.e. a restaurant. The building gives the impression of being old and of a 'lower quality' to the guests. When it comes to meals and the main restaurant - great service from young girls, meals absolutely ok, huge selection. No places for breakfast, queues to enter the restaurant. Animations - wonderful, everyone will find something for themselves. Pools - nothing special, main pool with a sun lounger. Unfortunately, most of the hotel guests also have a very low level of culture - unfortunately, they are Poles shouting at night. The stay was one of the worst in Spain so far. I definitely do not recommend it, in fact I advise against it.
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