Alua Suites Las Rocas

I booked this hotel for a family holiday with my husband, baby of 9 months and my parents. I had read on trip advisor that there were no lifts and requested a ground floor room. We arrived to the hotel before check in time and the reception staff kindly sorted our room out early. We were on the ground floor block A with magnificent views looking over the sea and the pool. The room was clean and spacious with a huge terrace. It was my mum's birthday whilst we were away and the friendly receptionist ordered a cake for us to be delivered the next day. Food choice was good, a wide range for all, I was easily able to feed my baby with the choices we had. Location of the hotel is lovely, local beach, shops and little train that stops outside the hotel. The hotel was lovely in itself, it was nice and quiet and great hotel choice for taking our baby abroad for the first time. I would not hesitate in coming here again.

Postives ..Overall clean hotel, food OK plenty choice,night entertainment OK, Best from entertainment team by far was Max,Jorge great engery fun to watch and interacted well with all guests front desk staff excellent,3 pools great,distance from beach 10min walk same to shops. Bar staff at night great Negative points ,all resort centred towards very very Rude french,some of entertainment staff only spoke in French which excluded other ,no real buzz around pool hotel is best for older French speaking people

I came here with my mum for 5 days and we absolutely loved our time! Here's a little summary... Room/hotel - The whole hotel was absolutely immaculate, including our room which was more like a small apar**ent and we were really impressed. The only thing I would say is that you only get one medium bottle of water for your stay which gets used very quickly and you have to buy more. All 3 pools are absolutely fantastic, especially the pool across the road which is much quieter. However, the security of the hotel also wasn't great and anyone could just walk in without the staff knowing. Food and drink - The food was great and we particularly enjoyed breakfast, the snack bar was lovely aswell. The cocktails were very average and a lot of the flavours on the drinks machines didn't work throughout the hotel - we found the pool bars were also shut a couple of times aswell in the afternoon. Location - You can walk to some local coves and shops, and the marina is about a 15 minute walk away. However, if you want to get into Cal a'Dor, you're better off getting the tram which comes every hour, however it isn't particularly reliable. It is a really quiet and picturesque location. Entertainment - The entertainment team were fantastic, however the actual entertainment itself was disappointing. The kids 'disco' didn't start until about 9pm and it was the same thing every night, meaning that actual entertainment didn't start until 10pm. The bingo was played on our phones and it didn't work properly for most people so it was really disappointing. Side note... I will say that the lady dressed as batgirl for the kids entertainment is an absolute credit to your team, she was making sure all the kids and adults with special needs were included in the dancing and she is an absolute gem.