To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.5
Amenities3.3
Service3.2
Cleanliness3.3
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All reviews(85)
Positive reviews(11)
Reviews with photos/video(4)
Negative reviews(5)
krishnakumar
Standard 1 Double and 1 Single Room
Stayed in Aug 2023
Family
3 review
1.0/5
Posted on Aug 23, 2023
What a awful experience.The moment we entered the room, we realised such a dirty room with so conducted untidy bathroom. We immediately started searching for other hotel room, because of festival unfortunately no rooms were available, we adjust for a day and didn't even take a bath and vacated the room earlier then the booked number of days, the management never bothered to refund ad well, even after trip.com guys tried several times. Please avoid this hotel if you are serious about security and looking for a real hotel experience. Please see the photos. I wonder what quality check these trip.com like company doing, just making them available for customers like us to suffer, just in the name of business.
Charles
Standard Double Room
Stayed in Apr 2023
Couples
4 review
1.5/5
Posted on Apr 4, 2023
Avoid, the rooms are paper think, load of kids runing the hall's I til 1am people arguing and you hear it all, very poor rooms it is cheap by absolutely avoid
Guest User
Twin Room
Stayed in Jan 2023
Couples
1 review
3.0/5
Posted on Jan 4, 2023
Located across the road to the train station and close to the free bus from the ferry terminal (stops across the road). Very basic facilities, that are very old. Musty smells. You get what you pay for. I was double charged and am now waiting for a refund.
samir
Double Room
Stayed in May 2024
Solo travelers
39 review
4.0/5
Very Good
Posted on May 4, 2024
For one night is good 😊
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Ping Ling
TWIN
Stayed in Jun 2024
Travel with friends
19 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Beautiful environment, reasonable price, good service attitude and satisfactory service👍
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Guest User
Twin Room
Stayed in Nov 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 14, 2023
Very good with him
Price and cleanliness the most important thing…
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Guest User
Standard 1 Double and 1 Single Room
Stayed in Sep 2023
Family
1 review
4.2/5
Very Good
Posted on Oct 28, 2023
For us the location was perfect because we wanted to be near the departure of the ferry and we were looking for a place to sleep and nothing more. Good quality/fair price with simple breakfast included.
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Tatiana
Standard 1 Double and 1 Single Room
Stayed in Dec 2022
Family
1 review
3.5/5
Posted on Dec 22, 2022
The location is quite good but they made me wait more than half an hour to get into my room and I was the only one in line.
the premises smell too much of cigarette, I only stayed one night but had to buy air freshener. Everything was clean and breakfast was buffet style, breakfast was fine for me.
but they should fix the cigarette smell in the building since for people who don't smoke it can become quite uncomfortable.
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Guest User
Standard Double Room
Stayed in May 2023
Family
7 review
3.7/5
Posted on May 20, 2023
Very satisfied with the room, on the other hand the breakfast much less: service from 6:30 am (ok) to 9:30 am ??? It surprised me, why not until 10am?
As we arrived around 9-9:10 there were no more paper napkins!?!?
I thought it's annoying for tomorrow....
In short, rather disappointed with the breakfast service
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Guest User
Standard 1 Double and 1 Single Room
Stayed in Apr 2023
Travel with friends
2 review
2.2/5
Posted on Apr 24, 2023
Again the reservation number was wrong I had to call, insolent roommate.
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Frederic Cossiaux
Standard 1 Double and 1 Single Room
Stayed in Apr 2023
Couples
1 review
5.0/5
Outstanding
Posted on Apr 9, 2023
Very good hotel, well located ar it is close to everything. flawless
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boubker
Standard 1 Double and 1 Single Room
Stayed in May 2023
Other
3 review
4.5/5
Great
Posted on May 31, 2023
Less warm welcome, very good service at the top.
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Guest User
Standard 1 Double and 1 Single Room
Stayed in Jul 2022
Family
1 review
2.5/5
Posted on Jul 20, 2022
It's too too small it's a shame because the location is top and there are lots of things around
Room 10m2 for 3 it is not possible
Shower with light that does not go out and window that overlooks nothing.
But the staff is nice