HYB Eurocalas

The whole holiday was lovely, I don't think we saw 1 member of staff that didn't say hello or smile at us. Housekeepers were lovely and very attentive. hotel was very spacious an cozy. We had an amazing time and would highly recommend to families, perfect for little ones

Rooms and staff were great. Some areas are a bit tired looking. Big outside bar entertainment area is nice but indoor facilities aren’t enough for a hotel of this size, (5 Blocks of 8 floor buildings). Food was poor apart from breakfast. Dinners were cold and freshly cooked choices were overcooked pork or fish every evening. Pizza oven made sure that was an option every night.

Everything was great, except the guests (most English) and the restaurant (very big en lots of noise).

Mostly it was good . But smoking at pool areas was not ok. And 2 times when they change our towels it was old hair in the new ones

We enjoyed our family holiday at HYB Eurocalas overall (parents, grandparents and a 1 year old). We found the grounds and hotel really good. The location OK. We did use the shuttle once to the main beach but was quite a queue, and once we knew where we were going decided to walk it on other days. We found it to be a lovely beach for the family and we took a nice boat trip from there . The food was OK but not outstanding. It was hot and there was enough choices generally. We struggled to find seating sometimes and it was quite loud, the staff cleared tables quickly. I think allocating guests into 2 main sittings across the time would be a good idea to reduce congestion, although sure there are lots of practicalities around that. Another reviewer said about the lifts, I concur. Our lift kept breaking down, it was fixed once and then went again (it was out most of the week really). This meant lifting the buggy up/down stairs which was a pain with a sleepy/ing child. There did seem to be quite a few wasps about, they weren't particularly aggressive but what we did notice was members of staff tipping drinks into the grass and bushes around the pool area when glass collecting. I don't think this helped matters. For the price we were happy enough. On a final note, I would rate our experience overall as nearer to good than average but as the ratings are either average or very good, I don't feel the hotel warrants a very good.

I was reading reviews everyday and looked into cancelling so many times BUT I am glad we didn’t. We all had the best time. I am terrified of wasps, I am that person who screams and runs everytime one comes near. The reviews here say they are everywhere but honestly they’re not. They are around drink areas and they do fly past you a lot but not once did any land on us. They would literally just fly past. The pools were great. The slides for the kids were great. My children are 2 & 3 and they loved them (so did us adults). The restraunt is very busy and my children are clingy. So I was worried about going to get food because they always wanted to come with me and it was so busy I had to have them hold my clothes the whole time. They definitely need another restraunt. We have been all inclusive before and I wouldn’t really say this was more busy than what they were. I think it’s what you expect from a big all inclusive hotel. The food on the other hand was great. There were 2 lifts in our block and one wasn’t working but we just waited. There would only ever be like 1 family infront so there was no harm in waiting. They are very small though. Our room was huge! We had so much space which was great with 2 young children full of energy. They had all the appliances you would need with young children. Air con worked great, yes they could have done with a bit of a freshen up but it was clean, tidy and absolutely fine. Our shower did slightly flood but I just put towels there. Really didn’t matter. We didn’t go to the entertainment due to the children not sleeping all day and being too tired at night time although we could see the stage from our balcony so sat out and watched which seemed fun for all. They have photographers there who come around and do a photo shoot with you. The pictures to purchase are pricey but great! We purchased some and they’re up on my walls at home. I love them and so nice to have family memories captured. A nice touch. I went here with really low expectations but it was the best holiday I have ever had. We had much needed family time, and we all made the most of the sun. The surrounding area is lovely also so we quite often went off for walks and a look around. Also caught the local bus to Porto cristo which is beautiful & had a boat back. Would 100% go again and from someone who considered cancelling many time that says a lot. I had holiday blues for weeks (still have almost 3 months on)