Globales America

Hotel okay. Clean and tidy. Pool area good . Brilliant that the sun loungers are locked up till 9.30 am. This way you get a place by the pool side. Food well not great to be fair as most of the time the food is left and cold. More selection of British options of food. No evening entertainment but I guess end of season. Bar not much space to seat. Better selection of cocktails would be good. Paying for a safe is okay but you have to carry a key round with you or hide it. Not a great idea should have been a safe where you put in a pin.

Hotel okay. Clean and tidy. Pool area good . Brilliant that the dinners are locked up till 9.30 am. This way you get to get a place by the pool side. Food well not great to be fair as most of the time the food is left and cold. More selection of British options of food. No evening entertainment but I guess end of season. Bar not much space to seat. Better selection of cocktails would be good.

I wish I could have rated this hotel higher however given what we experienced unfortunately it doesn’t deserve any more stars. We stayed here for a week at the end of October, the first few nights we spent in our original room which the air conditioning did not work, we were told they were fixing the issue (it never happened), the wifi hardly worked on the floor we was on (4th floor), the phone didn’t work, the shower door wouldn’t close so the water just went everywhere and the lights kept flickering on and off. Luckily we used the hotel mainly for sleeping and showering which I’m glad we wasn’t spending huge amounts of time in. We complained to reception and were told to give it another night so the issue with the wifi and air conditioning could be fixed. This did not happen and the next day they agreed to move us to a different room but we warned that the hotel was experiencing problems with the air con and that our new room also wouldn’t have air conditioning that worked either. The WiFi however worked much better on this floor (2nd) and the room was definitely better this room had a balcony so we could sleep with the door open to allow for it to be cooler otherwise it would have been unbearable however this did mean we got bitten my mosquitos all over. Our room was not cleaned one of the days at all and the food was very repetitive, some of the meats were often very dry and tasteless. The drink options are very limited on all inclusive, I’ve never known a hotel to offer more paid options for drinks than the ones included in an all inclusive, they also ran out of some certain alcohol’s we liked to drink from the limited choice half way through our trip and these were not restocked in any of the 3 bars. As someone who travels often and has stayed in many different all inclusive resorts around the world this has to have been the worst and there’s no way I’d class it as a 4* star resort, I’ve stayed in better 3* hotels before. The thing that top it off was while waiting for a drink at the bar on the final day there was a huge cockroach running across the bar amongst the glasses used to make drinks.

We got amazing half term holidays in Golbales America, sea view from room and swimming pool is for one million dollars :),very nice and friendly staff,food been good but can been better for 4 🌟 hotel,room is very nice and clean but pillow can been better. I hope so we can back to this place again thanks for staff excellent holidays for me and my family