in front of Calbayog Convention Center, 1, Calbayog, Samar, 6710, PhilippinesView Hotel Details
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1 night
West Prime Hotel Guest Reviews
4/5
Very Good
8 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.9
Service4.1
Cleanliness4.1
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All reviews(8)
Positive reviews(8)
Kevin Kane
Deluxe Queen Room
Stayed in Nov 2024
Couples
22 review
4.7/5
Amazing
Posted on Feb 4, 2025
Close to Calbayog airport, (15 min) with a great rooftop restaurant that can accomodate partys, easy access to downtown, and a nice cafe next door, West Prime offers what most travelers seek.
vanstoppable
Deluxe Queen Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 9, 2024
Recommended! The ambience is good, the service is good, the food is good. Everything is good.
Guest User
Stayed in Sep 2023
Other
3.0/5
Posted on Sep 27, 2023
Bed is nice. Pillows are ok. Nice floor to ceiling glass window. Cleaning staff are very good. Accessible to airport and to city proper. Allowing my friends to visit and hangout. Lack of basic complimentary such as coffee or tea or electric kettle. Complimentary water is limited, if you drink water on average, you have to pay for more. You can ask hair dryer because it’s not readily available in the room. Lack of hygiene kit. Q-tip and shower cap not available. Even a tissue box in the bedroom and bin is not available. I buy my own kleenex box. This hotel is not for long term use, I mean 1 night is ok. But more than 1 night is not advisable for me. I stayed for 6 nights. So it was NOT as comfortable as I thought. They know I will stay for 6 nights and they give me room without hangin place for clothes😅 very small room. Salt and pepper restaurant staff needs to be more professional in answering phone calls, they have to treat each call properly. Every time I call they answer the phone like it’s their personal mobile and they are laughing and talking while I was on the line. BREAKFAST is scanty. Lastly, it would be great if your front desk can help guest for their needs. It really matters if they’d go an extra mile just to serve a guest. Ex: guest needs massage or any spa services; and front desk will answer. “I don’t know” If you are foreign to Calbayog and you don’t know anything in there. Don’t stay here. But if you don’t need to ask help from them, you can stay. But aside from the mentioned. Everything was good and ok.