Hotels Near Calgary Downtown Musalla (MCC) in Calgary

Great service. I called ahead to request a late check-in because my flight was delayed, and they had someone at the desk when I finally got there. They also helped me get a new room key card when mine wasn’t working properly. The hotel is also in the heart of downtown and close to a C-Train station.

Only stayed here because we were starting a coach tour through the Rockies, arrived a day early and this was where the tour started. We had booked one night in a king room and the tour had booked us in a queen for the following night. We asked if we could stay in the same room for both nights but apparently there were no King's available for the 2nd night. We offered to downgrade our first night to a queen but again this appeared to be a problem. That was until Kaylee The Guest Services manager came along and sorted everything and actually upgraded us for both nights. Fabulous room (although if you are a light sleeper you need to be aware that the trams run alongside the hotel) Room was large, very comfortable bed, fridge, microwave and coffee maker. The whole hotel was clean and well maintained and 4 lifts meant never kept waiting long for a lift. There is a pool area which we did not take advantage of. Breakfast was good Canadian breakfast

The room and hallways were outdated and retro but still clean. Kitchen had everything we needed. We had a bizarre issue with the check-in where the front desk tried to tell us our reservation had been cancelled months prior, which was not true. We didn't cancel our reservation, and if they did on their end they never notified us of it. In fact, I was still receiving emails about checking in for my reservation the day before we arrived, so it was very stressful and confusing to get there and be told our reservation was cancelled months ago. Luckily they still had rooms for us, but still. Get your reservation and notification system sorted out.

I have stayed at many hotels in Calgary but this is my go to unless my work books us. The staff here are great and service in general is awesome. I like the selection of ppv movies including one's still in theaters. The restaurant and lounge are nice as is the free airport shuttle. The best rooms are the king bed rooms on the 5th floor.

Our flight departing Calgary was cancelled for 24 hours so we were put up in this hotel by the airline. The staff was pleasant and accommodating, special shout out to Stacey in the lounge who worked so hard to make sure everyone whose flight was cancelled was fed and full of drinks! Also special shout out to the chef that night, he was alone and still managed to get all the delicious food out in a timely manner! These two really stepped up and made our rather gloomy stay much more enjoyable! The rooms were clean and comfortable, big soft pillows on the beds and you could control your own room temperature. The front desk staff also accommodated a late check out for us as we had so much time to waste the next day. Thank you to the staff, you’ve really worked hard to turn our trip around!

We have an electric car and so when we travel if possible we try stay in hotels that have an electric vehicle charger on site. I always call the hotel directly to confirm as the websites are not always accurate. We called this hotel directly before booking onine and were advised by the woman on the phone (who had to put us on hold while she checked), that there was a car charger in the covered parking area. Great - the only warning was it was first come first served (which is how most are). When we arrived we asked where the vehicle charger was located and due to language issues the front desk person thought we were talking about a car cell phone charger... but another person came over and told us no EV charger on site. That was the whole reason for booking at this hotel and on a long weekend most places nearby were sold out. So we had to change our schedule to go and find a car charger instead of being able to do this at the hotel as planned. We would not have booked had we been given accurate information. And to pour salt in the wound, after we checked in the same person at the front desk who thought we wanted a cell phone charger called to ask if we were satisfied with the room, and I said room was fine but unhappy about no EV charger, he got confused and put us on hold and left us on hold... I eventually just hung up. Poor service. Hotel was clean. Our room was large but very spartan in furnishings and dated except new flooring. Bed was OK and no issue with noise. Shower head was long past its prime so not a great shower. Door into the room was backwards and swung to the open room and not to the wall but it had a door arm on it so you could not open all the way. Thiis made it hard to get luggage into the room as there was a table that limited access. Never tried the included breakfast. Why don't hotels offer the breakfast right until check out time? Why do they cut if off so early? I feel ripped off.

Very nice property. The guestrooms are well maintained and adequate for a good night of sleep. Staff and cleanliness are great. Breakfast is excellent. The hotel lounge has a small menu, but great for a dinner or a drink.

Really good location near the airport, restaurant and superstore, spacious family suite is highly recommended for kids. Wendy's for breakfast:)

We stayed overnight on Apr 30 3rd floor Between 10-11 , we heard ,commotion in the hallway, multiple voices screaming , fighting , profanity , running and someone trying to enter push our door . We called front desk twice to send security but unfortunately I did not feel a sense of urgency . I even asked if I should just call 911 but I was told to calm down. Well , that was easy to say . We felt we were in danger. I sure hope nobody was hurt including staff but that kind of violence should be actioned asap to ensure the safety of guests and the hotel staff . Needless to stay the one night we spent to get sleep before a 10hr flight the next morning turned out to be a sleepless night . We could have probably stayed at the airport uncomfortable but not feeling uneasy for our safety . Not blaming the front desk , I want them to protect themselves too but security or a call to the police could have de-escalated the more than an hour fighting outside our door . Hotel was more than decent if we exclude that particular incident .

This hotel is wrong on Google Maps and Uber cannot navigate properly. Breakfast is free and cost-effective, ten minutes walk from mills, five minutes costco.