Canadas Best Value Inn Calgary Chinook Station

I HAD A TBI ND POSSOBLITY OF BRAON CANCER AND NOW FIGHTING THE BIGGEST BATTLE OF MY LIFE ND THE LAST T HING A P3RSON WANTS IS TO GO TO A PPLACE AGTER HOSPITWL EXHAUSSED FROM THE PAIN AND THE BEDS ARE COVERED IN BUGS... THEY ARE ITCHY TO EVEN SIT ON THE FLOORS RIDDLED WITH BED BUGS AND THE BUILDING IS RIDDLED.WITH PESTS...BC IF YOU CWN AEE THAT MANY TO TH3 HUMMAN EYE THE PLACE IS 100X MORE INFESTEED ELSEWHERE.... NOW IM WAY MORE SICK THEN BEGORE I STAYED THERE. BRING BUG SPRAYBIF YOU FHOOSE TO STWY THERE. YOULL BEED IT

Despicable; they manufactured their own CPS form and sent me a copy outlining the room smoking issue so apparently Calgary city police respond to smoking in the rooms, will be following up with them Nov 2nd .

the place was dirty and noisy. I dont mind staying in an older hotel if it was clean. The baseboards were rusty, the room smelt horribly. Charged my card for false damages, stain on pillow case. I also see it has happened to other people. Would not recommend this place to anyone

It was warm clean and affordable. Didn’t get any continental breakfast

5 stars for the worst hotel stay i ever had! This place is a scam go else where 100% 1st got there charged me $450 for a damage then when I got to the room it wasn’t even cleaned for me yet! Then on Saturday when I got back to the place my door was wide open, thankfully I was smart enough to not leave anything in the room! Monday comes and I am checking out, the lady goes and looks over my room and decides to charge me $194.25 for 1 sheet and a mattress protector because they was a little blood on it! I have worked in the resort industry for 6 years and never have this been a thing with guest that stay at the location and I have dealt 1st hand with blood on sheets! I am absolutely disgusted and disturbed by this place

Hello I spend the weekend at your Hotel on McCloud trail and i am not pleased with my stay. First of all when i tried to book through your website it kept taking me to booking .com. This made things difficult. I wanted to book through the hotel directly. After trying a few times i decided to call and make reservations. I did not get any confirmation email. When i arrived I asked to be upgraded to a 2 queen room but was only moved to the lower level, which was fine but i wanted 2 queens. Now, second of all the room was small and terribly arranged .I had to move the wardrobe just so i could see the TV. But it didn’t matter. I couldn’t see the screen from bed because the tv was so small. Now my 3rd complaint is what really got me. The bugs. Flys,Cockroaches and all sorts of critters. I also didn’t get housekeeping .After 2 days of asking for Pillows i finally got 2. But for towels, Toilet paper and soap etc. i had to chase housekeeping down to get it. They only came once and they left a wet and dirty floor. I almost wiped out it was so wet. There were no services. I made my own bed. In the following pictures you will see why i had a problem with this room. Btw privacy would have been nice. Being on the ground floor i would have liked my curtains to fully close. Getting in the room was difficult. Because there are now windows in the outer door and no lights it was hard to see the room door to swipe my card. So, with all that said i would like to politely ask you for a refund. This was not a peaceful or restful stay. Neighbours upstairs were loud . I could go on and on. The ball is in your court now.

Please save yourself, all your family and all your friends from getting ripped off at this place!! They make up random charges and refuse to provide a receipt for any cash transactions! Quite convenient for tax time I’m sure. I was charged $30/night +tax for “processing & handling fee” for a $400 potential incidental withdrawl… which I understand the incidental deposit and then refund upon check out because I only had a debit/visa. When I checked in I was surprised to be notified of the extra $98. She said I get a receipt at checkout Which 3 days later when I checked out they still would not give me a receipt … So we went for the stampede. Costed $266/night. It looked kinda dingy on the pics and not good reviews but thought we would book anyways give it benefit of the doubt. Upon our check in .. the lobby had a bad smell and there were rotten bananas on a plate and fruit flies..the counter was completely encase with metal bars. I would have backed out then if I wouldn’t lose $800. Going to our room was up a dingy staircase. In the room there was a broken chair, no fitted sheet on the bed and an old previously used soap bar in the shower with soap scum on tiles of shower still. The window had NO screen on it and there was a wasp nest close by as we had several wasps came into the room. Couldn’t even air the room out. With all that during our stay,, upon checkout, the lady went to review the room for incidentals. Came back with a picture on her phone of the face cloth that I had used to wash my makeup off. I told her it’s my purple eyeshadow and eyeliner (which I always wear) … and she literally stood there and argued with me that it was not makeup and it was stained and therefore charged me $17 for the fricken facecloth!! Apparently faceclothes provided are not allowed to be used for your face 🤷‍♀️