Hotels Near House of Knives - Calgary in Calgary

Only stayed here because we were starting a coach tour through the Rockies, arrived a day early and this was where the tour started. We had booked one night in a king room and the tour had booked us in a queen for the following night. We asked if we could stay in the same room for both nights but apparently there were no King's available for the 2nd night. We offered to downgrade our first night to a queen but again this appeared to be a problem. That was until Kaylee The Guest Services manager came along and sorted everything and actually upgraded us for both nights. Fabulous room (although if you are a light sleeper you need to be aware that the trams run alongside the hotel) Room was large, very comfortable bed, fridge, microwave and coffee maker. The whole hotel was clean and well maintained and 4 lifts meant never kept waiting long for a lift. There is a pool area which we did not take advantage of. Breakfast was good Canadian breakfast

Great service. I called ahead to request a late check-in because my flight was delayed, and they had someone at the desk when I finally got there. They also helped me get a new room key card when mine wasn’t working properly. The hotel is also in the heart of downtown and close to a C-Train station.

The room and hallways were outdated and retro but still clean. Kitchen had everything we needed. We had a bizarre issue with the check-in where the front desk tried to tell us our reservation had been cancelled months prior, which was not true. We didn't cancel our reservation, and if they did on their end they never notified us of it. In fact, I was still receiving emails about checking in for my reservation the day before we arrived, so it was very stressful and confusing to get there and be told our reservation was cancelled months ago. Luckily they still had rooms for us, but still. Get your reservation and notification system sorted out.

Really nice stay at the hotel. The room was very clean and tidy, and it was nice to have the kitchenette and fridge available. The furniture, fittings and fixtures are modern, I quite enjoyed it. Breakfast buffet is fantastic. There's a mix of hot and cold foods for a hearty breakfast. The elevators were a bit inconvenient. During morning/evening it was often a 5-10 minute wait for an elevator. Normally I would take the stairs, but not from the 15th floor. Would definitely stay again, great location to walk or drive from.

The beds were horribly soft and sunken in and misshapen. My wife felt like she was sleeping in a hammock. We had awful sleeps and came home with sore necks and backs. Very disappointed in the quality of beds considering what we paid and that this was our only holiday this year. The room was incredibly dusty and my sons allergies started acting up. I was charged $1828 for a beer in the club lounge because the attendant there mixed up our room number for the price of the beer. It of course was reversed but we were shocked to see this charge upon check out and don't feel this is acceptable.

I have stayed at many hotels in Calgary but this is my go to unless my work books us. The staff here are great and service in general is awesome. I like the selection of ppv movies including one's still in theaters. The restaurant and lounge are nice as is the free airport shuttle. The best rooms are the king bed rooms on the 5th floor.

Very nice property. The guestrooms are well maintained and adequate for a good night of sleep. Staff and cleanliness are great. Breakfast is excellent. The hotel lounge has a small menu, but great for a dinner or a drink.

Quick overnight stay on transit with travelling and flights delayed. Great hotel and customer service. Good shuttle pick up. Very clean rooms and well maintained hotel. Recommend it. Friendly front desk. Would stay here again. Breakfast is included.

Really good location near the airport, restaurant and superstore, spacious family suite is highly recommended for kids. Wendy's for breakfast:)

We stayed here for 2 nights labour day long weekend in a king bed suite. There were so many little issues that if management cared to address them, would increase their rating and make the stay for guests so much better. First, we booked our room for 2 adults and 2 children, and still had to call down for more towels as only 2 was provided. We also had to call for bedding for the sofa bed as none was provided. It's like they didn't even look at our preferences or booking information to prepare the room accordingly for us. Second, it was just chaotic and unorganized. There was no parking at all when we would return in the evening. No parking in the underground garage and no parking outside. For both nights, we had to go to the front desk at which point, the manager would try and tetris all the excess vehicles into whatever possible spaces she could find. The breakfast area was overcrowded and dirty. Overflowing garbage bins, coffee ran out by 9:30am, then ran out of napkins, forks, etc. Not well prepared at all. What also didn't make sense was the made to order station. What a waste of staff when they are already clearly understaffed. It seemed like an attempt to control the consumption of their protein selection for the day eg. bacon or sausage. On our first morning, the made to order breakfast was bacon and egg croissant breakfast sandwiches. On the 2nd morning, it was an avocado and egg mcmuffin with a side of sausage. They should just have these all premade and out along with the rest of the buffet. Then you wouldn't need someone to staff that made to order station and just have them help out with the rest of the buffet by ensuring that tables are wiped, garbages are emptied, coffee and utensils etc are replenished. Third, for a hotel at pretty much capacity that weekend, they had one working elevator. There wasn't even a sign for the broken one, but you can tell that it was out of service since there was no light. We ended up using the stairs since the wait time for the elevators was ridiculous. Also, it looks like they are trying to update a few things as noted by all the plastering and painters tape. Yet we didn't see anybody working on these issues and overall, it was just an eye sore. Honestly, unless things improve, we would not stay here again. On the positive side, the room was spacious.