Hotels Near Royal Oak Centre in Calgary

We stayed overnight on Apr 30 3rd floor Between 10-11 , we heard ,commotion in the hallway, multiple voices screaming , fighting , profanity , running and someone trying to enter push our door . We called front desk twice to send security but unfortunately I did not feel a sense of urgency . I even asked if I should just call 911 but I was told to calm down. Well , that was easy to say . We felt we were in danger. I sure hope nobody was hurt including staff but that kind of violence should be actioned asap to ensure the safety of guests and the hotel staff . Needless to stay the one night we spent to get sleep before a 10hr flight the next morning turned out to be a sleepless night . We could have probably stayed at the airport uncomfortable but not feeling uneasy for our safety . Not blaming the front desk , I want them to protect themselves too but security or a call to the police could have de-escalated the more than an hour fighting outside our door . Hotel was more than decent if we exclude that particular incident .

We had the most amazing stay in late July. We booked a stay as our first stay before our birthday trip to Banff to explore Calgary. We used points the redeem for a night. Upon some email exchanges prior to the stay, I was given the option to pay to upgrade to club level which offers lounge access with breakfast and evening refreshments. Pam Doulson and Ava at the front desk are very sweet and kind. After learning it is for a birthday celebration, they kindly sent up a surprise birthday treat along with a nice upgrade to a 2 bedroom suite which is perfect for our party with 3 adults and 1 kid. The room is spotless and roomy with 2 washrooms and 3 tvs. Instead of exploring the city, we ended up just enjoying the hotel and spending time at the pool with the most amazing water slide according to the kids! The quality of the breakfast is fantastic and the club has a beautiful patio for pictures and relaxation. In conclusion, it is the best stay we had in recent years. So good that we are coming back again before leaving Calgary. Thank you Pam and Ava for making the stay so special and enjoyable for our 3 generations. We have stayed in higher end hotel like Shangrila/Fairmont in recent years but I would say I got the most responsive and friendly service here. I’d rather stay here than there. P.S. - the only think you should watch out for (if u have kids) is the glass door… my son was so excited that he ran into the glass and had a bump on his forehead…. I guess it shows how spotlessly clean the hotel is! 🤣

Great service. I called ahead to request a late check-in because my flight was delayed, and they had someone at the desk when I finally got there. They also helped me get a new room key card when mine wasn’t working properly. The hotel is also in the heart of downtown and close to a C-Train station.

This location is so perfect if you want to walk around the streets of Calgary. My room was a standard King it was the best experience I’ve ever had. They just had a moment of tech issues when it comes to claiming my breakfast voucher, but aside from that, the staff were so nice, they kept the room clean, the amenities were so worth it.

The beds were horribly soft and sunken in and misshapen. My wife felt like she was sleeping in a hammock. We had awful sleeps and came home with sore necks and backs. Very disappointed in the quality of beds considering what we paid and that this was our only holiday this year. The room was incredibly dusty and my sons allergies started acting up. I was charged $1828 for a beer in the club lounge because the attendant there mixed up our room number for the price of the beer. It of course was reversed but we were shocked to see this charge upon check out and don't feel this is acceptable.

The location is convenient, there are hair and stains on the bed sheet, but the price is cheap, so fair

Very nice property. The guestrooms are well maintained and adequate for a good night of sleep. Staff and cleanliness are great. Breakfast is excellent. The hotel lounge has a small menu, but great for a dinner or a drink.

I have stayed at many hotels in Calgary but this is my go to unless my work books us. The staff here are great and service in general is awesome. I like the selection of ppv movies including one's still in theaters. The restaurant and lounge are nice as is the free airport shuttle. The best rooms are the king bed rooms on the 5th floor.

We stayed here for 2 nights labour day long weekend in a king bed suite. There were so many little issues that if management cared to address them, would increase their rating and make the stay for guests so much better. First, we booked our room for 2 adults and 2 children, and still had to call down for more towels as only 2 was provided. We also had to call for bedding for the sofa bed as none was provided. It's like they didn't even look at our preferences or booking information to prepare the room accordingly for us. Second, it was just chaotic and unorganized. There was no parking at all when we would return in the evening. No parking in the underground garage and no parking outside. For both nights, we had to go to the front desk at which point, the manager would try and tetris all the excess vehicles into whatever possible spaces she could find. The breakfast area was overcrowded and dirty. Overflowing garbage bins, coffee ran out by 9:30am, then ran out of napkins, forks, etc. Not well prepared at all. What also didn't make sense was the made to order station. What a waste of staff when they are already clearly understaffed. It seemed like an attempt to control the consumption of their protein selection for the day eg. bacon or sausage. On our first morning, the made to order breakfast was bacon and egg croissant breakfast sandwiches. On the 2nd morning, it was an avocado and egg mcmuffin with a side of sausage. They should just have these all premade and out along with the rest of the buffet. Then you wouldn't need someone to staff that made to order station and just have them help out with the rest of the buffet by ensuring that tables are wiped, garbages are emptied, coffee and utensils etc are replenished. Third, for a hotel at pretty much capacity that weekend, they had one working elevator. There wasn't even a sign for the broken one, but you can tell that it was out of service since there was no light. We ended up using the stairs since the wait time for the elevators was ridiculous. Also, it looks like they are trying to update a few things as noted by all the plastering and painters tape. Yet we didn't see anybody working on these issues and overall, it was just an eye sore. Honestly, unless things improve, we would not stay here again. On the positive side, the room was spacious.

We were on our way to Mexico and had to overnight in Calgary. Hotel had free shuttle and it was available all day on the hour. Our room was quiet and the staff excellent. Our stay was short but we were treated like our business was appreciated. They let us know our room was ready by email. It has an on site restuarant with other options near by.