Hotels Near Five Below in Calverton

Semre was of great help, she made sure I was accommodating with the same room I’ve been in, she checked me in asap, the breakfast here in the am are amazing, I will recommend a stay to anyone, the facility is clean and comforting, they make you feel wanted

Title copied from another reviewer who I totally agree with. Five guests ahead of me and it took 35 minutes waiting for my turn. To save your spot 1n the check-in line, you couldn't go sit on available lounge seats obviously. There were 2 check in stations but only one was in use by Michelle. Wait was so bad that I offered to come and open second service station just to get things moving. My local Autozone in Philadelphia salespeople greet every customer at the door but at no time did Michelle acknowledge guests or even attempt to explain long line to assure customers with ”I will be with you shortly” or ”apologies for the delay” or ”the storm crashed our computers” or similar. This leads me to conclude, with some accuracy that an extremely long check-in line is THE NORM at this location . . . . The hotel did have some good aspects, such as nice rooms and adequate gym facilities. However, they were totally overshadowed by the woeful first impression at check-in. Breakfast is also an EXTRA COST add-on i'e - not included in the daily room rate. At the very least, IHG should have added it as a freebie to compensate the guests for the long check-in. IHG must be unaware that most, if not all the guests are coming from a distance - such as a long drive and/or flight, COVID protocols at every stop, TSA rules, etc. By the time most people get to the hotel, the last thimg they want to deal with is another TSA or DMV-type line just to check in. TSA line is understood. DMV line also fully understandable. Long hotel check-in = unfathomable. If I were the front desk clerk I would start with: ”Welcome to Maryland, home of Chesapeake Bay. I do apologize for the long line, if you'd like to have a seat in our comfortable lounge chairs, please put your name on this list here and I will call you when it's your turn. How was your flight/drive? May I get you a chilled bottle of water?” Above will show compassion for your clients, get IHG a better review and soothe travel weary customers Unless IHG considers above outside of their capacity . . . IJS

Next to Washington, Maryland, it takes 40 minutes to drive to Washington. There is everything around, and there is an IKEA. The hotel itself is very good, clean and friendly. The most commendable thing is breakfast, good taste, variety, is a rare breakfast at this price hotel.

The hotel is across the street from the University of Maryland. There are supermarkets such as LIDL, CVS, Burger King and McDonald's nearby. Life is fairly convenient. The hotel has a parking lot, not small, and there is a gas station next to it, suitable for self-driving. The breakfast is decent, not rich, but there is everything that should be there. Front desk service is also quite enthusiastic. In addition to the price announced by Ctrip, there is also a County Tax of $6.55 per night

This is our second stay at this facility and we will definitely be staying at this location for our next visit to the area. The hotel had several large groups during our stay and the staff were tending the desk while others were delivering toweling to guestrooms. Jason was the first staff member we met at check in. He was very attentive and even though people were crowding the desk making demands, he never waivered in his professional and pleasing manner assuring the other guests he would be with them as soon as he had taken care of me. (Some of the guest could have taken a lesson from the staff in how to treat people) Our next encounter was the following morning with Heather at breakfast. Once again large groups do not seem to phase the staff here at this location. Keeping everything stocked and tables wiped was done with fluidity and ease. The morning of our check out we had the pleasure of speaking with Tevin and Evelyn two more exceptional staff members who had taken the time to engage in conversation and insure that our stay was a pleasant one. As a former IHG manager for 24 years you can have the newest building, the most amenities and more to offer your guest, but if you do not have the right staff those things will not matter. STAFF MATTERS. Hats off to the GM/Owner who does the hiring. We will definitely see you next year! All the Best, Debora M. Neath

On the outside it is not inspiring. There is construction going on and it's tucked in between like a car dealership and other non-hotel businesses. I was worried as I drove up. But inside, it's its own little world. It is EXTREMELY clean. The breakfast was actually satisfying and the staff were friendly. The room was great. The only thing I would like to see is, as they replace their mini-fridges, that they use ones that have a separate freezer compartment. We had some frozen things we wanted to stay frozen, and the back wall of the mini-fridge was not up to the task. We slept great and it was conveniently located for where we needed to be. Very fair pricing as well.

We chose the Hilton because of its location at DuPont Circle and proximity to the metro. It was perfect. Very clean and excellent service. We had a corner room with large windows and a nice view. We weren’t able to check in early and still have our chosen room but we left our luggage with the bell captain, parked and went off to explore on foot for awhile, taking the advice from a helpful front desk clerk for a nice place for lunch close by. Everything was close by. It worked out perfectly. The price of the hotel was excellent too which offset the cost of parking ($56/day) in the garage below where the car stayed for the whole trip. It was very easy to park and get back inside. The restaurants looked lovely but we didn’t eat there. There were just too many local choices and we were out walking most of the day. The bell captain was helpful in getting us a cab one cold evening when my Uber app was be working well. He went outside in the cold until he was able to hail one for us (comparable in price to the Uber we would’ve taken) Lovely stay. Highly recommend.