Estival Centurion Playa

Quiet and calm location. Great breakfast!

Been 2 times now to this fantastic hotel all the staff very happy and helpful especially Oscar who works on indoor bar plus all the cleaners take a pride in there work and not forgetting Dan on Reception who helped us out with getting transport back to airport food always loverly you can't go wrong nice sauna and steam room thankyou again to all your staff this is the hotel u want to book right on the beach thankyou Tony and jo 😀

So, this place was generally lovely and clean. I'm a lone, female traveller and my transfer bus initially dropped me off at the wrong place. Once I got to the right hotel I was a little distressed. The person who checked me in, a man named David was absolutely amazing. There were two members of staff, slightly older gentlemen and they were both really personable and kind. Ingrid and Yulia were also realy helpful and patient as I quizzed them about local catamaran tours. There was another older gentleman, I think he was named Urias who was great. The hotel itself was kept well and looked lovely. I upgraded from the room I was initially put it. The first room was exceptionally clean and everything looked new. The room I upgraded to was only 10 euros per night incremented and was a little more worn and not so clean (a mirror had a permenant mark and there were hairs in random places from previous guests). It was pool/sea view. I was a little shocked on my first night when I realised it was also directly above the poolside stage and live show. The room was one of the first out of the elevators so cleaning didn't happen on some days and I wonder if they were tired by the time they got around to mine. There was a younger lady with dark hair who cleaned later on in my stay and did a notably better job than the previous days. The restuarant was a little overwhelming at first; there was a lot of choice but everything was well cooked and the staff was generally nice. Unfortunately, here was one of the worst experiences I had at the hotel. I occasionally struggle with anxiety and one morning I was feeling it. I wanted to sit away from the main crowd at breakfast so made my way to the back of the restuarant. There was a table that was clear but yet to be set. I asked one of the staff (a young woman with dark hair and alt styling) to set the table. She seemed stressed and was abrasively dismissive saying that she had other tables to clear and that I should find somewhere else. This triggered an anxiety attack and the worst part was that to leave I would have had to walk to the length of dining room so in my panic I went into the bathroom. I was initially going to comply and find somewhere else to sit but I then realised that I had paid to be there, I had every right to be there and that, logically staff had to clear all tables, including the one that I preferred to sit at. It should not have been an issue to prioritise the table I requested and having been triggered, it was unlikely that I couldve have remained composed in the middle of a dining hall surrounded by strangers. I spoke with a manager asksing if they could sort a table. He wanted to me to be present when he spoke to the staff member directly. When I tried to explain to her, she was again dismissive and literally ignored me. Another unfavourable interaction I had was with the two young men at reception I believe their names were Dan and Julio/Enrike (I just know it was the name of someone famou

I travelled with my adult daughter for a girly catch up. The Estival Centurion Playa proved to be an excellent choice. Superbly located by the beach with easy walks to Cambrils and Salou. Plenty of choice at dinner, excellent local dishes, well presented. The hotel was spotlessly clean. The spa was easy to book and it was very relaxing. The staff were all excellent and so helpful and I can’t wait to visit again.

This hotel is not for families with young children, yes they have a soft play area but that’s about it. Meals times and food are not aimed at young children, no separate kids corner. The food is ok, I’ve definitely had better, but you get what you pay for. POOL Children are not allowed to breathe around the pool, they can’t do anything. I witnessed a family with an 3 year old baby been told she could not have a little rubber ring on to help her float. They tried to explain she didn’t like arm bands and the ring gave her a more confidence. They were simply told, arm bands or nothing. Kids couldn’t have any sort of flotation device in the pool or any sort of ball no matter how small. However this rule was ok to be broken by the hotel when they wanted to do some sort of aqua aerobics class, all of a sudden flotation device were allowed in the pool then. My little girl who’s 18 months old had one for those tiny tui balls that you can buy off the plane, I would say just a little bigger than a golf ball. I wasn’t as unlucky as some guest because the life guard didn’t notice on the first day. This was something I found frustrating about the life guard, he was very quick to jump on people for playing but at the same time he didn’t really watch anyone in the pool. He was too busy on his phone or talking to people. The atmosphere around the pool was terrible. I don’t blame him for following the rules, that’s down to the hotel and also tui should be making people aware of this when booking. I’m so glad I didn’t go to this hotel in august because children are also not allowed t-shirts on in the pool, lots of people like to put t-shirts on there children to protect them for the mid day sun. People with young children that like to play and enjoy themselves, don’t make the mistake I made. If you’ve already booked this hotel I would look at changing.

They have NO fire precautions they Don’t show you on a Map / hotel plan where your room is so if anything happens you haven’t got a clue as too how to get out of the Hotel. Having pointed this out to management by showing them a photo from back of hotel door showing a bird’s eye view of hotel they couldn’t tell me from the Picture as too where MY ROOM WAS!! If they don’t know where I am how am I supposed to know in the event of a Fire??? We went out for the day and when we came back they had Blocked our key cards for the Room so we went down to Reception only to be told Sign this or your not getting in your Room we didn’t sign it we were Thrown out of the Hotel TUI staff had to come up to our room and I insisted that they check my room as I didn’t want them to say we had Damaged anything !!! We have submitted a complaint to TUI and they ARE NOT INTERESTED IN ANYONES SAFETY at THIS HOTEL!!! They Just wash their hands of anything so if this Hotel has a Fire TUI have been sent a Registered Complaint so they can’t say that they Don’t Know About This