E5681VCjoannam
June 3, 2024
The hotel is a slightly odd mix of 1980s outside and classic inside . The room was beautiful, very spacious with a huge bathroom lots of storage with proper hangers, tea making and lovely bathroom products and a huge bed with pillow menu. An unattractive view over a water works , at the side of a nice park. The air con is OK, not great, the bed comfy. The breakfast is fantastic value with a large range ( avoid the orange juice ) . The coffee and food options are plentiful and delicious. We had small problem with the bath which was very quickly resolved. The reception staff are either exhausted or dis- interested. We arrived and asked about visiting a nearby shopping outlet , or going into town. We were given vague information, turned out everything was closed as it was a festival day. With the festival happening right outside the hotel ! . I'd expect reception staff to know this, and tell me the town is closed, and advise me . No one in reception has smiled once . Dining room staff were friendly. The hotel is 10 minutes stroll from the old town , but reception need to tell guests to go round the back of the hotel to cut through park . The parking on site is easy, and the hotel was fantastic value for money. We would come back , its spotlessly clean and the room was lovely. Some rooms look out onto the back of the adjacent building which wouldnt be nice , our room was a superior double and well worth it !