Krystal Cancun
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cancun
Krystal Cancun
Paseo Kukulcan Km 9 lotes 9 y 9 A, Cancun, Quintana Roo 77500, Mexico
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With a stay at Krystal Cancun in Cancun (Zona Hotelera), you'll be a 5-minute drive from La Isla Shopping Mall and 6 minutes from Aquaworld. This beach resort is 6.2 mi (9.9 km) from El Rey Ruins and 6.5 mi (10.5 km) from Plaza Las Americas.Show More
We Price Match
3.7/5·Great Location
Excellent service and rich breakfast
Guest UserAll 119 Reviews
Amenities
Golf CourseSunbathing AreaOutdoor swimming poolBeach VolleyballDivingSnorkelingSaunaSpaMassage RoomFitness Room
All Amenities
Surroundings
Airport: Cancún International Airport
(23.6 km)
Landmarks: Hotel Zone
(<100m)
Landmarks: Grand Fiesta Americana Coral Beach Cancún
(140m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
Krystal Club two double Room
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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8
Deluxe Room with Ocean View
2 Double bed or 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
6
Standard Two Double Room
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
5
Krystal Club king Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Krystal Romantic Room with Sea View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
6
Deluxe King Room With Balcony And Ocean View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Junior Suite
68m² | Floor: 8
Has window
Non-smoking
Check Availability
6
Standard King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
1
Club Sea View
2 Double bed or 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Movies
Check Availability
7
Family Studio
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
Deluxe Room With Two Double Beds And Ocean View
2 Double bed
Has window
Non-smoking
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Guest Reviews
3.7/5
119 reviews
Verified Reviews- Cleanliness3.6
- Amenities3.6
- Location4.2
- Service3.6
Average for similar properties in Cancun
haru_777
November 10, 2024
It is located in the hotel zone, about 30 minutes by car from the airport. The hotel lobby is directly connected to the sea, and the overall image was beautiful. When you arrive, you will be given a welcome drink. There is a convenience store called OXXO nearby, as well as restaurants and supermarkets within a 5-minute walk, making it very convenient.
Original TextTranslation provided by Google
Luciana
October 12, 2024
It’s good
Guest User
March 30, 2024
The location is great and convenient to go anywhere.
When I checked in, I was told things that I didn't understand, such as being shown to the wrong room and the wrong date (?). In the end, they guided me to the room I had booked...
The entrance is beautiful, but the rooms are old.
There is no hot water in the morning. Brown water comes out of the tap.
There was a group of students staying there, and it was noisy and people were talking loudly in the hallway late at night. Around 4 a.m., my door was banged on and I was molested.
Original TextTranslation provided by Google
Guest User
March 5, 2024
The room was very dirty. Dust everywhere, stained sheets, and bathroom was very dirty. But the location was perfect.
Guest User
January 28, 2024
1. Good location close to Cancun center.
2. there was a long line to only check in before we arrived there early, after 3:00 pm another long wait to receive room's wristband.
2.We was charged $3.00 at checkout because my room's mini bar had been opened, even though no items were taken out. We were never told of this policy and don't believe it's fair to be charged.
3.Hot water is weak.
Guest User
January 22, 2024
Very bad experience at hotel check in, booked weeks ago with Trip.com confirming a 4 day stay for 2 adults 2 children , at arriving at the hotel they charged me full fee for a children for 4 days as an extra adult even though it was booked as 2 adults 2 children on Trip.com , I requested help from Trip.com and they told me. Very nicely in about 6 occasions trough my 4 day stay that they where finding out what happened , to this day neither the hotel or Trip.com has come forward with an explication of why they charged me differently from my booking, I will be staying in this hotel due to his location sometime in the future but I will do it trough their webpage, no need to book trough Trip.com needless to say a disingenuous booking , I had a previous booking with Agoda, but Trip.com was cheaper for the exactly same type of reservation so I decided to tried it out BIG Mistake, it seems they lower the cost of this reservation to bring costumers to their website, so much to expect from a Chinese base company, I learned my lesson.
Guest User
January 8, 2024
The location is excellent, the beach is wonderful, it lacks nighttime activities, theater,
Original TextTranslation provided by Google
Guest User
October 1, 2023
Excellent service and rich breakfast
Original TextTranslation provided by Google
Guest User
September 9, 2023
Good hotel good service
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | US$6.64 per person |
Adult | Buffet:US$19.85 per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 1981
- Renovated: 2009
- Number of Rooms: 485
With a stay at Krystal Cancun in Cancun (Zona Hotelera), you'll be a 5-minute drive from La Isla Shopping Mall and 6 minutes from Aquaworld. This beach resort is 6.2 mi (9.9 km) from El Rey Ruins and 6.5 mi (10.5 km) from Plaza Las Americas.
Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Mexican cuisine at El Mortero, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This resort has 5 meeting rooms available for events. Free valet parking is available onsite.
Make yourself at home in one of the 502 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Mexican cuisine at El Mortero, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This resort has 5 meeting rooms available for events. Free valet parking is available onsite.
Make yourself at home in one of the 502 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Services & Amenities
Most Popular Amenities
Golf CourseOff-site
Sunbathing Area
Outdoor swimming pool
Beach Volleyball
DivingOff-site
SnorkelingOff-site
Sauna
SpaAdditional charge
Massage Room
Fitness RoomAdditional charge
Private ParkingFree
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Water ParkAdditional charge
Car Rental
Meeting RoomAdditional charge
Multi-Function Room
Children's Pool
Children's Playground
Kids' Club
Babysitting ServicesAdditional charge
Wake-Up Call
Wi-Fi in Public Areas
Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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