Fran & Paul were extrenely welcoming. We booked fit my birthday & for my parents visiting from UK. on arrival we were tild our room had been changed to Frans favourite apar**ent, Panorama. When we were shown into the apar**ent, all i can say is WOW! What a view, what an aoar**ent, bith absolutelt stunning! Fran had also ledt me a beautiful hamper of bubbles & cheese, crackers & nibbles, and on our beds a bar of tobelerone! Amazing managers, stunning apar**ent, we will definately be back!