New Dover Rd, Canterbury, Kent CT1 1UP, United KingdomView hotel details
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Guest Reviews of Premier Inn Canterbury City Centre
8.7/10
Very good
53 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.2
Service8.4
Cleanliness9.0
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All reviews(53)
Positive reviews(31)
Reviews with photos/video(5)
Great location(10)
Awesome rooms(7)
Clean and tidy(5)
Friendly host(5)
Awesome stay(4)
Guest User
Family
Stayed in Feb 2026
Family
6 reviews
10/10
Outstanding
Posted on Apr 1, 2026
We had a great experience here. The location is perfect for exploring the city, and the cleanliness of the room exceeded our expectations. It’s rare to find such a well-kept place. If we ever return to Canterbury, this will definitely be our first choice. Don’t hesitate to book!
Guest User
Double Room
Stayed in Apr 2026
Solo traveler
5 reviews
9.0/10
Great
Posted on May 27, 2026
The A/C room was perfect in the very hot wrather.Good location,very confy bed,
Only negativ was the tv with very slow changing of channels.
Guest User
Twin Room
Stayed in Apr 2026
Family
2 reviews
9.5/10
Amazing
Posted on May 27, 2026
The hotel's location is excellent, and the room is quite spacious. For this price, it's considered good value for money in the UK. The only downside is that there's no fridge in the room, but with a supermarket right across the street, the need for one isn't high. It's also close to the cathedral.
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Guest User
Double Room
Stayed in Mar 2026
Solo traveler
2 reviews
9.5/10
Amazing
Posted on Apr 27, 2026
Excellent Premier Inn. Room was clean and comfortable. I'm fussy about cleanliness but couldn't fault it. I have complained at other Premier Inn's about the cleanliness of bedding for instance, but had no complaints here - the housekeeping staff do a great job if my room is typical. I requested a quiet room so was given a fourth/top floor (cathedral view) one at the end of the corridor - it was quiet so I was happy, but quite a walk from the lift so might not be ideal for those with reduced mobility. Fan/air circulation was a little noisy at night and could hear some traffic noise but it was ok and wouldn't bother most people. Couldn't use the checking in machines and at around 5.30pm it wasn't easy to find someone to check in with (pressing the bell didn't work), and I think housekeeping nearly walked in on me at about 11.30am on day of checkout (I checked out just before 12pm) but I'm in the habit of putting a chair in front of the door so it was quickly closed again once the error was discovered! Everything else was good and I would definitely stay again, it was a very comfortable stay. If you enjoy watching tv in bed, you might like to ask if they have a room with a tv in front of the bed, as my tv was just along the wall from the bed, so you'd have to turn your neck slightly to watch it but I didn't watch any and wouldn't have minded myself if I had.
Guest User
Single
Stayed in Jan 2026
Other
1 reviews
10/10
Outstanding
Posted on Feb 21, 2026
Very nice very good
AndrewUK
Double Room
Stayed in Apr 2026
Couple
4 reviews
8.0/10
Very good
Posted on May 4, 2026
Overall good, hopefully bottle water provided.
Eggelephant
Family
Stayed in Jul 2025
Family
3 reviews
9.5/10
Amazing
Posted on Sep 1, 2025
great location
very appropriate for a family travel
very nice breakfast buffet especially free for kids to eat
Lee Duddell
Single
Stayed in Jun 2025
Business traveler
7 reviews
7.0/10
Posted on Jul 11, 2025
A standard Premier Inn... room was clean and modern, the rest of the hotel a little tired but for the price and what I expected it was totally fine.
An easy stroll into Canterbury, but you do need to walk through an underpass which some people may find problematic esp. late at night, but I am sure it's safe.
WiFi is throttled to encourage you to upgrade... not a fan of this.
Guest User
Double Room
Stayed in Mar 2025
Couple
5 reviews
10/10
Outstanding
Posted on May 9, 2025
Excellent location. The room was great and comfortable given the price. Air conditioning was loud at times though.
Guest User
Family
Stayed in May 2025
Family
1 reviews
9.5/10
Amazing
Posted on Jun 25, 2025
Central location but quiet, good breakfast
Guest User
Twin Room
Stayed in Jun 2025
Family
4 reviews
7.0/10
Posted on Aug 1, 2025
Good location opposit waitrose
Guest User
Double Room
Stayed in Sep 2025
Couple
3 reviews
10/10
Outstanding
Posted on Oct 10, 2025
Excellent service
Wuchushanrenzhangyanting
Quad Room As A Twin
Stayed in Feb 2024
Solo traveler
11 reviews
9.0/10
Great
Posted on Mar 10, 2024
Pros.
Traditional premier inn style:
Comfortable beds
Plenty of space
Friendly staff
Good value for money and tasty food
Convenient location
Cons.
Internet is very unstable
I stayed here for three days and there was no house keeping at all, even the towels were not changed!