This was the second Hyatt Place hotel that we stayed during our road trip. The first (in Bowling Green, KY) was great. This one, not so much. The hotel location is challenging as it is right between a very busy street and Interstate 77 which makes it rather loud no matter where you room is located. We appreciate they cannot do much about that. The evening staff member who checked us in was friendly and helpful. The room was comparable in size to our first Hyatt Place experience, but was not quite as clean (a plastic tooth flossing device from an earlier guest was left on the coffee maker) and the room was definitely not as quiet. The morning staff were not as attentive. We watched as several guests waited and then left the front desk area as no one was consistently staffing the front desk. While the breakfast food was fine (hot and ample), no one cleaned any part of the breakfast area during the entire time we had our breakfast (dirty plates, mugs, napkins, silverware remained on the tables from previous guests) and there was no place for the guests to clean their own area. The staff was there (as we could hear them talking in the kitchen area), but they were not focused on the breakfast area. The hotel met our immediate need, but the staff (primarily the morning crew) did not leave us with a positive experience.