Tailormade Hotel Rigiblick Kussnacht

Really lovely hotel that exceeded expectations. The room was big and clean. The kitchenette in particular was useful to have, and pots, pans, cutlery, etc were provided when requested. Shirete was an amazing, welcoming receptionist, incredibly helpful - no request was too much. The hotel is also situated in a great location if you want to visit Lucerne, Zurich and even Interlaken. Also a fantastic location for views of Mt Rigi. Would definitely stay here again for future central Switzerland visits.

Very good views from all around and very nice location. Rooms were very clean. Check-in and check-out was very simple. Staff was very kind and helpful. Definitely going to visit again very soon. No complaints.

Nice welcome at the reception. Modern and stylish equiped room, room size bigger as expected. Perfect stay. Free parking infront of the house. Good Breakfast in a very nice restaurant in basement of the same building.

Clean and modern with nice view and quiet surroundings lakes easily reached by car. I would only recommend that the hotel put trash pin inside the room. Also, need to have wider more comfortable beds. Wider and taller bed cover. Thx

The mattress could be better. Everything else just perfect!!

The cleaners did not clean the room during our 3 day stay. We had to call a phone downstairs (no reception except for check in times) asking for new towels, which were then dropped off by the restaurant workers. We were on the top floor (largest rooms) and the aircon was not working so we just spent the whole time with the windows and blinds closed to minimise sun heat in our room. We were told it wasn't working, then told it's a new building...which all made no sense. Nobody came up to help us or check the aircon unit itself. We requested fans to have in the room as it was over 30 degrees and they didn't have any available. The aircon is a really weak fan at best. Also, there was no kitchen equipment or utensils available at all. Not even cutlery. Before check in we received a surprise email that we can hire kitchen equipment for the kitchen. We had no plans to cook, but had we known there are no cutlery, washing up liquid or even more than 2 glasses for a drink, we would have definitely just booked a different hotel. The beds are also really soft and uncomfortable. If you have back issues, I would avoid. The floor is really hard to walk on and no rugs. Lastly, we had issues finding a parking space when we returned back in the evenings due to restaurant guests. The car park is a tight turn and always filled in the evenings. It would make sense if they allocated spaces exclusively for hotel guests as they have no where else to go.