I had some free time and wanted to get away. I thought I'd see how another Holiday Inn resort would be so i picked this one for the Lazy river, pool and a nearby Rocket launch. Thry did call to inform me the Lazy river was under construction and offered I could cancel without penalty.I decided to try it one day and if i didnt like it i could cancel the 2nd day. The drive from MCO was less then an hour. Upon arrival Chris, the Supervisor, Hooked me up with a 1st floor, spacious 2 bedroom suite with a Kitchen and livingroom. It had a small patio which was a 1 minute walking distance to the beach. From there you can see NASA launches. The bed was comfortable and there were 2 bathrooms!There is a grill/bar where you can order food and they'll bring it to your spot outside by the Tiki bar and pool. It never seemed to get crowded. The next day I had a problem with "their" policy. It contradicted what i have learned from my long history with Holiday Inns. However, The staff was firm and stood by the policy. I was not happy. Later I spoke to Chris. He consulted his manager Mr Ross. Quickly, they called me back and we resolved the matter to both our satisfaction. They were Friendly,reasonable and accomodating. It is uncommon to experience this amount of cooperation and professionalism. Kudos to them both. When I return to Cape Canaveral, i intent to stay there again.