PK's Jungle Village

It was a beautiful stay at PK's. Very tidy fair priced accommodation. We had a few drinks and had a nice dance to the bustling music! Mr Sing was a very hospitable waiter, meeting all of our needs and setting a great vibe for the evening, thanks mate!! We definitely recommend visiting the perfectly located spot!

Booked for a festival but due to flooding the roads were closed and pks was unreachable. At first, we were told they would honor our reservations at a later date and then it was "no we won't too bad". Really poor customer service and dishonest. If you read the reviews you'll see this is typical behavior for them and I'm not the only one they ripped off.

Management has the worst communication ever. Cyclone Jasper came (this is know ones fault I know this) we had no communication prior when I was trying to cancel in advance. They then took my payment even though I had tried to cancel and it was government ordered not to travel there. It was 24 days before the roads were opened, and the very limited response was “we were open” So if we had travelled there we would have been stuck there for 24 days and that seems totally logical to the management when we have 2 young children. We stayed 13 years ago, had the best time ever! We couldn’t wait to stay again and show our children Cape Tribulation and PK’s. I’ve stayed in many places around the world and never been so disappointed by the communication. I have guesthouses myself. If we ever had anything like this our patrons would have been given credit voucher but if they really couldn’t use it a full refund would have been returned. After reading the recent reviews on here maybe it was a blessing we didn’t stay after all. Such ashame.

Management of this hostel is really bad, no answer, website not updated. The road are closed and the hostel is not accessible... I tried to contact them many time, the only solution it's to go there by helicopter! I don't advise you to go there.

DO NOT STAY HERE IF YOU PLAN ON COOKING YOUR OWN FOOD. Kitchen did not work at all. Couldn't cook anything as none of the hobs worked. Tried to get a refund but was told absolutely no. We left and booked elsewhere as we can't afford to eat our each night in Cape Trib. Would give 0 stars if possible

I was asked at reception to hand over any alcohol I brought with me. Could not park next to my cabin, their advertising said you could, had to park on the street car park outside the complex. Sliding door would not lock from the inside so we moved to another cabin opposite the camping area, drunks kept making a noise. Fridge leaked during the night flooding the bedroom. Camp kitchen was filthy with very little utensils. Complained to reception and was told ‘why are you bring these complaints to me’. Staff were unhappy and complained about the extra work they’re had to do because the complex was short staffed.

I stayed in a 6 bed mixed dorm. Very basic accommodation. 2 fans and aircon (didn’t need to use the aircon). 6 power points but not next to beds. Bed was comfy enough, however thin mattresses. Receptionist was kind when I arrived however wasn’t always open during “reception” hours. Poor lighting in bathroom with showers, and some doors damaged. Hand dryer damaged and needs to be removed. Shower pressure and temperature was good. Kitchen… was in poor form. Two electric stove tops, both with hard to read controls. No storage boxes for food available, no labels to identify your belongings either. Only a few fry pans available, and one chopping board. Microwave usable. Friends tried to use toaster but it didn’t work. No sharp knives, no cutlery, no can opener, no drying towels. Thankfully I had a few supplies which meant I could cook but I know others staying in the dorms couldn’t. This sort of kitchen is fine for the campground side of the property, as campers are prepared with all they need. For backpackers, it is a real let down. Food at the pub was hit and miss. Staff in general store were kind. A decent enough place to stay if you are looking for a nights rest, but be prepared to buy your meals if you don’t have a mini kitchen with you!

Very very basic which is OK, but it's fairly unclean including toilets and showers. The communal kitchen is terrible, really dirty, there are no supplies there, a few old frypans and pots, a filthy black kettle, fridge is OK, but nothing else, no crockey, utensils or cutlery. You have to byo everything but nothing tells you that before you get here. The little shop has some plastic & paper bowls etc but will cost you $20+ for a knife,folk spoon and a few plastic bowls. Rainforest is beautiful and food at Cafe is fine. Overall poor.