Guest User
November 5, 2023
Excellent hotel. Whenever I come to Caracas it is my place of accommodation. The best location in Caracas in every sense. But the most valuable thing is its staff in general, very willing to help and cover all the client's needs. From my experience in several stays, I want to particularly highlight these people, who always go an “extra mile” for customer satisfaction: - Roberto Fontan, manager, always with excellent disposition and open communication to attend to any requirement. - Keiber Suarez, who is much more than a bellhop, is a true ally in customer service, with a great smile and attitude. - The restaurant's super team, everything, but especially for their attention with criteria of excellence: Breiner Dávila; Lafayette Pancrat and Yaruski. In addition to all the transportation and transfer equipment, always with a good attitude and disposition.
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