Hotel de la Cite Carcassonne - MGallery Collection
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Carcassonne
Hotel de la Cite Carcassonne - MGallery Collection
#1 of Premium Hotels in Aude
Pl. Auguste Pierre Pont, Carcassonne, 11000, France
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With a stay at Hotel de la Cite Carcassonne - MGallery Collection in Carcassonne (City of Carcassonne), you'll be steps from Historic Fortified City of Carcassonne and Basilica of St. Nazaire and St. Celse. This luxury hotel is 0.1 mi (0.1 km) from School Museum and 0.2 mi (0.3 km) from Narbonnaise Gate.Show More
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4.5/5Great·Cleanliness: 4.5
All 95 Reviews
Amenities
Outdoor Swimming PoolSpaMassage RoomPrivate ParkingCar Charging FacilitiesBarRestaurantMeeting Room24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Salvaza Airport
(6.5 km)
Airport: Castres-Mazamet Airport
(60.0 km)
Train: CARCASSONNE RAILWAY STATION
(2.1 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
1
King Suite
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Minibar
Private Toilet
Check Availability
1
Standard Single Room
1 Single bed
Has window
Free Wi-Fi
Non-smoking
Bathtub
Private Entrance
Connecting Room
220V Socket
Check Availability
11
Family Room, 1 Double Bed and Twin Beds
1 Double bed and 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Private Toilet
Check Availability
9
Deluxe Suite with Garden or Basilica View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Bathtub
Private Entrance
Connecting Room
220V Socket
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4
Superior Double Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Minibar
TV
Check Availability
10
Classic King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Minibar
Check Availability
14
Junior Suite
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Minibar
Check Availability
16
Superior King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Minibar
Check Availability
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Guest Reviews(95)
4.5/5
Great
Verified Reviews- Cleanliness4.5
- Amenities4.5
- Location4.5
- Service4.5
AI SummaryAn AI-summarised snapshot of real guest reviews
Guests enjoyed the hotel's prime location within Carcassonne's old city walls, comfortable rooms with great views, and exceptional service. However, some found it overpriced for the quality provided. Breakfast received high praise for its variety and quality.
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Helpful
Not helpful
Beijingnanchenglaopao
March 28, 2024
酒店所處的位置太棒了👍超級贊，後花園緊鄰城牆，餐廳的菜品絕對是美味，不愧是是米其林
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yama.
March 20, 2024
最高のホテルでした。建築がとても美しく、お部屋も広くてとても良い滞在ができました。朝食も種類が豊富で美味しかったです。ホテル横のベーカリーで朝食で食べたものが購入できたのでお土産にしました。ホテルマンの若い女性に大変親切にしていただきました。
また行きたいホテルです。
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Sara
October 27, 2023
Excellent location . The best hotel of Carcassonne
Anonymous User
August 1, 2022
Most beautiful and only five star hotel in old city of Carcassonne. Must stay very close to everything. Elegant rooms and perfect service!!
Guest User
April 25, 2024
We recently enjoyed a wonderful three night stay including dinner at La Barbacane. The location is quite amazing, as are the views. If you are going to visit Carcassonne it is well worth staying in the Cité as everything is on your doorstep. The rooms are luxurious and the service superb. Highly recommended!
Guest User
April 24, 2024
Spent one night at this hotel and had a nice time. You can't beat the location, situated within the walls of Carcassonne. The bar lounge is a nice place for a drink and the gastronomic dinner at the restaurant was outstanding. The service throughout the hotel (check-in, bar, restaurant, etc.) was good. We were there in April so didn't get to enjoy al fresco dining but I can imagine that this hotel is very nice in the warm months as they have a lovely garden. The only thing that could have been better was our room, which felt tired and in need of updating. Despite this, I would still recommend this hotel as the overall experience was good.
Guest User
April 15, 2024
I'm still fuming that they had the audacity to cancel our booking in favour of a cycling team. No super apologetic offers for the inconvenience just cancelled in favour of another more worthy customer. The real joke is that the cancellation was months after we made it to see the tour de france! I'll never come back.
Guest User
April 5, 2024
This is an interesting hotel right in the middle of the walled city of Carcassone. You arrive at its dedicated parking lot outside the walls of the city. Then a driver (very nice guy named Roman) takes you and your luggage up into the city in a private, electric car. The hotel is quirky. To reach our suite you had to,go up to the second floor,on an elevator, then cross over to a second building, then down two flights of stairs and down a hall to the room. However, there also is a “secret” door to the street from the hallway and you can then just walk over to the first building. Once you get used to the quirks it is easy to get to a from the room without going up and down stairs(Unless someone locks the door so you cannot get back inside). The suite was large, bright and airy with French doors onto a private patio and windows which opened easily. The staff was helpful with a concierge who mapped out a nice side trip to the eighth century abbey at St. Hilaire and told us how to get to,the pedestrian bridge in the lower city with spectacular views of the walled city above. The breakfast buffet was good with eggs cooked to order. The staff was very nice and decorated our room for our anniversary. The walled City of Carcassone is unique and beautiful and the Hotel de la Cite provided a romantic and comfortable way to enjoy it.
JAIME FABIAN
December 28, 2023
Es un hotel bonito, cómodo, buena atencion del personal.
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Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children can stay in some rooms of this hotel.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Gluten-free, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | €28.00 (approx. CAD 40.98) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 1908
- Renovated: 2008
- Number of Rooms: 59
With a stay at Hotel de la Cite Carcassonne - MGallery Collection in Carcassonne (City of Carcassonne), you'll be steps from Historic Fortified City of Carcassonne and Basilica of St. Nazaire and St. Celse. This luxury hotel is 0.1 mi (0.1 km) from School Museum and 0.2 mi (0.3 km) from Narbonnaise Gate.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, a steam room, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at La Barbacane 1 étoile, a restaurant which specializes in French cuisine, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Limited parking is available onsite.
Make yourself at home in one of the 59 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, a steam room, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at La Barbacane 1 étoile, a restaurant which specializes in French cuisine, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Limited parking is available onsite.
Make yourself at home in one of the 59 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
SpaAdditional charge
Massage Room
Private ParkingAdditional charge
Car Charging Facilities
Bar
Restaurant
Meeting RoomAdditional charge
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
Show More