Hotel du Chateau et Spa Carita

Such a lovely hotel a few steps from entrance to the castle with incredible views. The staff was attentive and helpful. We had a wonderful massage and enjoyed the spa amenities. A great getaway!

We stayed in room 12. It's above the reception. There is an outside seating area just in front of the room. It's February, It's raining, no-one is going to be outside, yet loud and obtrusive music pumped through outside speakers until close to midnight. The receptionist said she couldn't stop it or turn it down on the express instruction of the patron. Very irritating. And compounded by aggressive lighting and gossamer thin curtains ( apparently a triumph of design over practicality) . I have emailed the owner but have not been favored with a reply

Stunning location, excellent service. No restaurant facility so a few light bites only…..otherwise faultless.

Excellent location, great staff

Lovely hotel next to the historic walls of the town, easy walk to find the sights and nice spots to eat and drink. Nice pool too.

Great location with a view of the walls of the city. Staff are very helpful and friendly. Great breakfast on the terrace.

We stayed at the Hôtel du Château in Carcassonne for 2 nights. The hotel is located just beside the Cité Médièvale and seems to be very cosy but as soon as you enter the a**osphere changes. Staff is cold and reserved. The Junior suite is very small and only superficially clean, when you have a closer look there are a few problem sites. You are charged for nearly everything: parking, dog, breakfast and also the spa access - 15€/person. Breakfast is wide below average. It is served but nobody asks you what you prefer, they just put everything on the table: shriveled apples, kiwis and loads of white bread and somewhat fatigued croissants. I asked for water, which they charged of course! Spa is small with a bad smelling hammam and a small pool with a broken underwater-bike and a weak counter-current. So, best to avoid this hotel.

A charming place literally at the foot of the main entrance to the fabulous Chateau of Carcassonne. We stayed in the 3-star annex and spa across the drive, with full access to the main hotel's bar/restaurant, breakfast, patio -lawn terrace, pool ( closed for season). Private parking in a closed area. Our spacious room had a very comfortable queen bed, desk, extra twin or couch bed, and an outside private terrace. The very tight bathroom configuration made it impossible for one of us to get into the bath/ shower ( no grab bars, no anti-slip mat, the shower deep into the least accessible end of the tub). Walking up to the main patio from the back ground level, there were no hand rails on several steps that were already slippery in the rain. Elegant breakfast with the luxurious touch of a made to order/timed soft boiled egg. Competent staff adhere to strict rules, for example, when we asked for very loud "club" playlist music to be turned down when we were the only two people in the bar at 7 pm, staff informed us that management insisted they never do so, even if requested by guests. There must be a story behind that! Definitely a St. Tropez cool-vibe aspirational feeling. But shouldn't the guest come first? All in all, a comfortable and pleasant place to stay, walking distance up to the restaurants and shops of the spectacular old walled city.