SnrFlores07
July 5, 2022
Unfortunately we traveled during the high-season and had booked 2 nights at this hotel. Upon arrival, dirty spot on the floor, toenails, when I asked for a vacuum they handed me an EVEN DIRTIER broom telling me that's what they had. Went back to the frontdesk to share that this will not be ok and TADAA a vacuum appeared. I canceled my 2nd night hopefully just in time before 6 pm. There's a smell of locks and the bathtub's tiles broken. The windows' stores broken.... and can't Crack a window open because there is no window mosquito net. Windows were incredibly difficult to move and very dirty. Dead flies too. No freezer included with the regular fridge. The nighstands are aged and scratched.. HOWEVER IF EVER they were to smell any cigarette odor they will not hesitate to charge you a 250$ cleaning fee. (150% cost of the night itself). Very nice dining room though. Employees are nice the rooms are not. However I only pay for the room not by how employees are nice. Additionally we did not have any info about : pool's schedule, breakfast... not worth the 150$ ...