The County Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Carlisle

The County Hotel

9 Botchergate, Carlisle, CA1 1QP, United Kingdom
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A stay at County Hotel places you in the heart of Carlisle, within a 10-minute walk of Carlisle Guildhall and Green Market. This eco-certified hotel is 0.4 mi (0.7 km) from University of Cumbria and 0.5 mi (0.8 km) from Carlisle Masjid.Show More
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hotel overview picture
Last booked 1 hr ago
3.3/5Location: 3.6
All 107 Reviews
Amenities
Public ParkingFreeBarRestaurantMeeting RoomMulti-Function RoomLuggage StorageWake-Up Call24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Carlisle Lake District Airport
(11.4 km)
Train: Carlisle Railway Station
(180m)
Landmarks: Vue Cinema Carlisle
(160m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Double Room
3

Standard Double Room

1 Double bed
13m² | Floor: G-2
Has window
Free Wi-Fi
Non-smoking
Private Bath
Towel
Private Toilet
Hair Conditioner
Room Details
Check Availability
Standard Twin room
6

Standard Twin room

2 Single bed
13m² | Floor: G-2
Has window
Free Wi-Fi
Non-smoking
Private Bath
Bathtub with Armrest
Towel
Lower Washstand
Room Details
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Single Room
8

Single Room

1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Towel
Room Details
Check Availability
Family Room
6

Family Room

1 Double bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Towel
Room Details
Check Availability
Triple Room
6

Triple Room

3 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Towel
Private Toilet
Hair Conditioner
Room Details
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Guest Reviews(107)

3.3/5
Verified Reviews
  • Cleanliness3.2
  • Amenities3.2
  • Location3.6
  • Service3.4
AI Summary
An AI-summarised snapshot of real guest reviews
Guests praise the varied, tasty breakfast, exceptional staff service, and clean rooms with essential amenities. The central location near Carlisle station is convenient for sightseeing and transport, offering good value for money.
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Helpful
Not helpful
Guest User
February 15, 2024
A decent hotel with very old furnishing. But what it lacked on it, it more than recovered on its location which is right in the city centre with just 2 min walk from station and excellent staff. The room’s thermostat was not working properly so when I raised this complaint to the reception they promptly provided me with another room heater. The polite and helpful staff enhanced the overall experience
Guest User
November 26, 2023
Stayed over at county hotel for graduation It was great location very central only few minutes walk to cathedral & town centre shopping The hotel was very clean Staff very obliging & pleasant Breakfast great too Room perfect beds comfortable & clean would definitely recommend to others very reasonable price too
Guest User
July 6, 2023
Terrible hotel. Super duper loud club outside. Plays music till 3am. Couldn't sleep at all. Avoid at all costs!!
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MatthewMc
May 13, 2023
Great location, opposite the train station and near to plenty of pubs. Quick check in and helpful staff. Clean and tidy room, bathroom a bit dated. Comfortable bed. TV did not work properly. Public areas could be cleaner. Nice breakfast, some food containers with a hinged lid would be easier. Hash browns a little undercooked. Good stay overall.
Guest User
April 20, 2023
Good location, rooms OK, decoration and hotel needs updating.
Guest User
August 3, 2022
The hotel is very dated and in need of urgent decoration and repairs. Single bed with stained duvet over looking a brick wall of the next room via tatty net curtains and main curtains that were hanging off. Hotel smelt of fish and chips. The bathroom floor was all faded and the tiles patched up with grout or paint. It was not worth the £87 that I paid that’s for sure. Only decent thing was the free parking once I found it!
Franfromivegill
December 30, 2021
Just needed somewhere close to Carlisle Station. This was perfect. I wanted to leave my luggage while I went into town… normally I could but it was closing for Christmas. This sort of information should be available before. It has what I can only describe as a safe but ANTIQUE lift. Everything is old but safe and functional…. So very small town British. Staff were very helpful and breakfast was great.
Guest User
April 6, 2024
We booked last minute as Airbnb cancelled our accommodation. County Hotel could not have been more helpful. When the next door venue was really noisy, they organised a change of room to the back of the hotel, which was much quieter. Thank you to all who made it a comfortable, convenient stay.
Voyager46847347174
March 24, 2024
Upon our arrival we checked in and as soon as we got to our room. We decided to have a look at the mattresses and found an unpleasant surprise. They were absolutely covered in urine stains and the place was completely dusty. We went to reception and asked if we could get a different room as we wasn't sleeping in that room. We get to the next room and it was the exact same, stains all over the mattresses. The receptionist told us that they steam clean the mattresses, which obviously wasn't the case. We got offered a third room but by that point we just wanted our money back. They didn't even apologise for the state of the rooms. They refunded our money and told us the money would go back into my account immediately but I'm still waiting for it to show in my account. We went back and asked where the money was and they then said it would take 3-5 working days to go back into my account. Definitely the worst experience we've had staying at a hotel, never again stepping foot in that place again. AVIOD AT ALL COSTS!!!

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeFull English/Irish, Gluten-free, Vegetarian
StyleBuffet, Boxed/packaged food
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1896
  • Number of Rooms: 84
A stay at County Hotel places you in the heart of Carlisle, within a 10-minute walk of Carlisle Guildhall and Green Market. This eco-certified hotel is 0.4 mi (0.7 km) from University of Cumbria and 0.5 mi (0.8 km) from Carlisle Masjid.

Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a television in a common area. Additional features at this Victorian hotel include a banquet hall and a vending machine.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Gallerie, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7 AM to 9:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.

Stay in one of 84 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Services & Amenities

Restaurant
Meeting Room
Multi-Function Room
Restaurant
Gallerie Restaurant
No additional info available
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About This Property

Nearest AirportCarlisle Lake District Airport
Distance to Airport11.38KM
Nearest Train StationCarlisle Railway Station
Distance to Train Station0.18KM
Average Price FromCAD150
Hotel Star Rating3