Carmel Bay View Inn

Carmel is a beautiful town and the hotel is in the town centre, so the location is perfect. Room was a little dated, but reasonably clean. On the night we arrived to check in, staff was super friendly and helpful. He gave us detailed instructions regarding our room and parking, also local restaurants recommendations. His service was a 5 star! On the morning of departure, we vacated the room and checked out at 9am. We went for a stroll in the town, and returned after an hour. When we returned at 10am I asked the staff (not the friendly staff helped us check in) if I can use a restroom. Knowing we just checked out, the staff bluntly replied there isn’t public toilet in the hotel, so we’d better use the one in the local park. When we asked if we could go back to our room to use the toilet as it’s still early. His said the cleaners were already in. We then walked to our car which was next to our room, only to find the cleaners hadn’t been at all. Zero hospitality, disappointed.

Lovely place! Flowers along the walkways and outside the rooms in flower pots all beautiful well tended. Very clean. Very nice staff. Breakfast included with coffee tea etc. eggs and bacon. Cereal, bagels and pastries.  Parking included and near rooms. Good water pressure. Fireplace in my room. POD coffee maker in room. Refrigerator also in room. Vending and ice machine near room. I would stay here again!!!

Lovely Carmel views. Clean and comfortable room. Early checkin upon request. Staff was professional and friendly. The site was well maintained with lots of blooming flowering plants.

Room was very dated and there was a strange smell. Very clean though and tea/coffee machine in the room. Free hot drinks at reception too. Some noise from the room above and outside our room too. The place was central to everything and there’s a pool on site. We went for breakfast at 9am and lots of stuff had run out and not replenished. We asked if there was more bread but were told no!