Svendsgaard's Inn

I booked a room thru Trip.com when this hotel was introduced by friend who travelled with me. I paid a bit more for a King suite as a Queen suite wasn’t available. My room was way smaller than my friend’s queen room and it has a parking lot view. I couldn’t understand the logic and felt cheated.

great

Beautiful, quiet and relaxing location. Amazing beaches. Great selection of dining options. Quaint Carmel has something for everyone.

The office service was great and accommodating as we switched rooms to a fireplace room.

I had a "Late Check-in" and arrived at 12:45am on WEDS April 17th. The Room Key and info envelope for #30 was under the room mat and all was good... Until I noticed the parking pass in the envelope… so I walked outside (it is now 1:00am) to place the park pass on the vehicle dashboard and I walked back to Room 30, only to discover I had walked outside to the parking lot - without the ROOM KEY-CARD! After a bit of near-panic (Ha!), I found the guest phone by the office and called and your overnight-manager Michelle was there in 3 mins to let me back in my room. We discovered that her Master Key card was not opening Room 30 as well – so she excused herself quickly to make a new master key… returning to let me back in the room very promptly! I was so apologetic and embarrassed to tell you the truth!! As if that was NOT terrific enough service by Michelle… there is more to the story! I discovered I had left my PC bag in the car and thought it was much safer to go grab it and store it in the room - so I went out to the car (approx 1:20am) one more time WITH my room key this time however, but when I returned and tried using the card keys, I found BOTH of then did not work! Goodness – I seriously dreaded calling Michelle yet again for her help – but I had no choice. Once again Michelle was there to Room 30 in like 2 mins and seeing that my keys didn’t work thought that something might have happened while she was re-programing her master key during the 1st trip to help me out. She went to the office very quickly and shortly within 2 mins was back with 2 fresh keys, just as pleasant as can be and just as polite as the 1st time! I cannot share how well she helped and handled my situations of near disaster arriving in those early hours….not once – but twice! THANK YOU Svendsgaard's & Inns-by-the-Sea for having such a terrific staff employee/night time manager! And please tell Michelle… that I owe her a box of dark chocolates for her unbelievable assistance!

A beautiful inn with homey, vintage and luxury vibes. Very good location, quiet place and ample parking.

Room was old and worn could not sit in chair

The staff is very nice and friendly and I liked how clean the room was. It is also located near restaurants and shopping stores. Also the property is pet friendly!