Torre Guaceto Greenblu Resort

Torre Guaceto Greenblu Resort Reviews

Torre Guaceto Greenblu Resort

Contrada Bufalaria, Carovigno, Apulia, 72012, ItalyView Hotel Details
Torre Guaceto Greenblu Resort
Torre Guaceto Greenblu ResortTorre Guaceto Greenblu ResortTorre Guaceto Greenblu Resort
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Torre Guaceto Greenblu Resort Guest Reviews

3.9/5
Good
51 review
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(51)
Positive reviews(36)
Reviews with photos/video(4)
Negative reviews(9)
AdaiKEKE
Standard Triple Room
Stayed in Oct 2024
Travel with friends
283 review
5.0/5
Outstanding
Posted on Oct 7, 2024
交通十分便利,方便前往城市的各個景點。周邊還有很多餐廳和便利店,生活氣息濃厚。房間設施齊全,床品舒適乾淨,浴室的熱水供應穩定且水壓充足。房間內還配備了智能電視。
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Guest User
Stayed in Aug 2024
Solo travelers
1.0/5
Posted on Aug 24, 2024
Absolutely diabolical I have no idea how this hotel got 4 stars, it completely shattered my trust in the star system. Bare bones room , not even a kettle. My room had a blocked sink, door didn’t open properly - had to call for help to get in . Food was absolutely disgusting - I did not know it is possible to have bad food in Italy but this hotel made it possible - tasteless leaves, basic pasta with Parmesan that comes out of packets, salads made of random ingredients that look like yesterdays leftovers, dry fish …. In the restaurant they assign you a specific table and you are not allowed to move - have not seen anything like this in my life. Plus had no idea about this system as nobody bothers to explain this so I ended up walking for ages trying to find a table that didn’t say ‘reserved’ on it. Staff does not explain anything at check -in and genuinely seems disinterested. I had a large suitcase and had to carry it up the stairs myself with no offer of help - they just pointed in the direction of the room. Beach is pretty and private but the entry to water is full of rocks and rather dangerous. But the cherry on top is that there is constantly some sort of entertainment going on by the pool with blaring music. No escape from it in the rooms as it’s too loud . It goes on till midnight. Wow…. Disappointed doesn’t describe it
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Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 26, 2024
Great hotel : very clean , friendly staff . Nice meals from the local produce prepared with Italian 🇮🇹 heart Room cleaned every day . Aqua fit twice a day , kids clubs evening entertainment Pool very clean all 10/10 Privite beach with umbrellas for free Not much outside the hotel but suits our family very well 👌
Guest User
Stayed in Mar 2024
Other
1.0/5
Posted on Mar 21, 2024
The worst hotel I have stepped foot into. TUI were a disgrace and still to this day have not refunded or compensated for our trip. Continuously passed the issue from pillar to post and basically mis-sold and represented this hotel both verbally and in their literature. The Hotel Managers were understanding and most helpful but IF booking through TUI (and I suggest from experience you DO NOT!) then the hotel is nothing like the brochure. Basically very basic (no facilities) rustic and VERY casual and more like a camping establishment. We had damp, mold, air conditioning did not work, unkempt gardens, restaurant closed very early and no room service available......I could go on! Place in need of refurbishment etc. Moved internally to a another hotel in the chain (no help from TUI and had to pay the uplift even though online and recorded calls the representative said NO COST) Torre Cintola was also 4* but 5* in comparison in terms of ALL aspects.
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Elizabeth F
Stayed in Oct 2023
Couples
1.0/5
Posted on Oct 1, 2023
I do not recommend. We stayed in one of the rooms away from the main building. The room was musty smelling. We could not turn the air conditioner below 26 degrees Celsius. There was no WI-FI in our room and we had to go back to the main building to access the Internet. There were no toiletries other than soap. Bedding was worn out. The room felt unsafe because we had to open the window since the room was so warm and our room was on the ground level. The pool looked nice but didn’t open as scheduled. Food was ok but didn’t look like the pictures.
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Agnese S
Stayed in Sep 2023
Business travelers
5.0/5
Outstanding
Posted on Sep 16, 2023
We had an amazing company trip in the resort thanks to Rosanna, Angelo and all their amazing team and entertainment crew. Everyone has been very nice and accommodating, they organised dozens of transfers for all of us and ensured we always had everything we needed. I'd recommend everyone to bring their teams (or of course families and friends) here, have a relaxing time at the pool and private beach, and great fun thanks to the entertainment team and themed nights. Grazie mille!
barbara_anime
Stayed in May 2022
Couples
2.0/5
Posted on May 29, 2022
2 stars is my rating and this hotel is also worth nothing more. We are passing through and this seemed like a suitable place to spend the night (luckily it was only for one night). Dramatic beds, no WiFi in the room. Swimming cap in the pool and the so-called super breakfast was a huge disappointment. Perhaps a good hotel for people who are used to less luxury, but for 4 stars you expect considerably more. Moreover Staff was not kind and service was poor
Guest User
Stayed in May 2024
Business travelers
5.0/5
Outstanding
Posted on May 9, 2024
Very well structured resort, even though the beach season has not yet started, the structure is very well looked after, clean and organised. Very nice and large swimming pool A technical problem in the room promptly resolved by the staff A particular praise to the dining room manager (Carmela????) for her availability and kindness shown
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Guest User
Stayed in Apr 2024
Other
5.0/5
Outstanding
Posted on Apr 25, 2024
Welcomed with attention and courtesy by the director Rosanna. Finally, an environment that pays attention to both sustainability and local culinary offerings. We recommend it
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Guest User
Stayed in Apr 2024
Other
5.0/5
Outstanding
Posted on Apr 25, 2024
With the LGS group, 12 friends who leave for a week's walk every year, we arrive at the Greenblu hotel, green for its attention to the environment in all aspects from the total elimination of plastic, to the purified water, blue in color of the splendid sea. A special thank you to the director Rosanna, the perfect hostess. Highly recommended *****
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Guest User
Stayed in Apr 2024
Business travelers
5.0/5
Outstanding
Posted on Apr 19, 2024
We were hosted in this hotel during a school trip with 90 middle school children. The quality of the service and the courtesy of the staff were exceptional. The rooms were spacious, clean and comfortable, the food served was of high quality and varied, meeting the needs of all our students. Furthermore, the hotel demonstrated great flexibility in adapting to our specific needs, ensuring that everything ran smoothly, all the staff were friendly, welcoming and very attentive to individual needs, well-kept and relaxing outdoor spaces.
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Guest User
Stayed in Mar 2024
Family
4.0/5
Very Good
Posted on Mar 11, 2024
Very compact structure, around 100 rooms available, clean and full of greenery. Good quality restaurant, limited choices but with fresh products and family cuisine. Always courteous staff, a special mention for Domenico, restaurant assistant. Unfortunately for the mid-August dinner there was some disorganization but then a solution was made. Very spacious rooms but cleanliness definitely needs improvement. Well organized entertainment with talented people. It is advisable to book an excursion and umbrella at the nature reserve. There are certainly points to improve but overall a relaxing, fun and engaging holiday with family (with children aged 5 and 10) and friends.
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Guest User
Stayed in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 11, 2024
I must say that, together with my daughter, I spent a relaxing holiday. The Torre Guaceto reserve is enchanting. The food was good and plentiful. I brought with me a particularly fond memory of the animation guys: special. At the reception I was welcomed by a very knowledgeable girl who made me feel at ease and very sweet: Anna. A tip for improvement: organize some evening outings in the surrounding area.
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Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 11, 2024
We arrive before the scheduled check-in time: - GREATLY WELCOMED even if out of hours, finding a solution that suits us. - ROOM READY IMMEDIATELY AFTER LUNCH they offer to accompany us carrying our suitcases but understanding the fact that they had more immediate things to do we decline appreciating the service. -ANIMATION present for the baby age group up to teenagers, also present for adults but without the oppression of some villages. -FOOD good quality worthy of a 4 star, despite the reviews read that don't consider it up to par. Buffet served, abundant quantities and always attentive staff. -Crystal clear SEA with more than one possibility of choosing between the concession beach or the free shuttle service to the reserve -SUPER APPLAUSE FOR THE DIRECTOR ROSANNA, ATTENTIVE TO EVERY NEED OF THE STRUCTURE AND STAFF. WE'RE ON DAY 4 AND IT WILL ONLY GET BETTER.
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Guest User
Stayed in Mar 2024
Family
4.0/5
Very Good
Posted on Mar 1, 2024
I stayed in the week of August for the first time in this resort. Positive points: 1) entertainment Always present and never intrusive, super active and super convincing with the various evening shows. 2) restaurant Always and I mean always clean and precise…. Thanks go to Mrs. Concetta who took care of every single meal of my daughter. Truly super! For us it was always a varied buffet and everything was always present as per the menu. Super desserts while I would pay more attention to the first courses as they are a little below average. 3) Really beautiful swimming pool, clean and always umbrellas and sunbeds available. 4) free shuttle to natural oasis which is worth seeing. Negative points: 1) cleanliness Unfortunately for a 4 star resort cleanliness is too superficial and those traveling with children must have top priority. Pay maximum attention 2) sea Unfortunately not very functional for small children as it is full of rocks. However, applause goes to the director who is always ready to be on the front line!
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