La Quinta Inn & Suites by Wyndham Omaha Airport Downtown

I don't know whose fault it is but this hotel double booked & after getting a confirmation number and a charge on my credit card, they called and said they didn't have a room for us. It was a huge inconvenience on a night when hotels were hard to find

Clean, comfortable bed, lots of clean towels and pillows, easy charging for devices, ac nice and cold, friendly and efficient front desk help! Good hot water for a nice shower. No charge for early check in and polite reservation help via phone. Quiet and nice views.

The property assured us a refund due to them not letting us know the pool isnt up to date so they are closed and now they are refusing to refund us.

First of all, the hotel is under renovation. The pool is closed. They didn’t mention it when we called wyndham for the reservation. They also didn’t mention that there is a $25 per pet charge. When we got into our room, the room above us had overflowed its toilet.. There was water and other liquids on our bathroom floor. It took about 45 minutes for them to finally agree to move us to another room because the hotel was full. The original room was disgusting. We had driven for 12 hours and checked in about midnight so the delay was unacceptable. The staff wasn’t very interested in solving our issue. I will say that the maintenance guy was very helpful. As far as the new room goes, there was no water pressure in the shower. Most of the water continued to flow out of the faucet. There was no hairdryer in the room. The room does not have sufficient light, which always makes me nervous. There was a lot of splattered paint on the carpet and then the bathroom. There was no soap. The common areas were bright and clean. The breakfast was a typical hotel breakfast. There is a guest laundry with one washer and one dryer but the hotel didn’t have any quarters or detergents to sell. Fortunately, the maintenance guy gave me some detergent which was very nice. We met the owners who were very nice. I think the hotel has good potential but it’s not ready yet.

You get what you pay for, so if you get this place for $50-70/night, fine. It's not worth much more than that. Dirty rooms, lack of housekeeping, the "hot" breakfast was usually warmed up in the microwave and ended up being served cold anyway. There are better places to spend your hard earned money in the area.

Trash hadn’t been removed from previous guest. Tv/ cable didn’t work, breakfast wasn’t available till later in the morning

It worked for an over night stay.

I booked this hotel because it said it had a shuttle to the airport. But when we got there, it wasn’t running for the next two weeks. When we got to our room it smelled awful…really bad!! The TV didn’t work, so I picked up the phone to call the from desk, and the phone didn’t work. I went down to lobby and told them what my issues were. She left the room and supposedly called someone. She came back and said he would be up to fix it. This was about 6:00 pm and no one ever showed up.

We booked this hotel as they offer airport shuttle. Once we checked in they informed us that it is no longer available. We asked for a refund and were told that it was past the cancellation time for a full refund. When we asked at the front desk where would be a good place to get dinner the man said" I am not paid enough here there for I can not afford to eat out!"