Arrived and their systems were down. The only way we could get into a room was if we allowed them to photo copy our credit card which we didn’t feel comfortable with doing but they didn’t give a different solution. Front desk staff said they would give us a call when the system issue was resolved, never called. We requested an upper floor upon booking and got first floor. When we asked to be moved she said due to systems being down she couldn’t do that either. Got to the room and there was a roach in the room, shower was dirty, there was a dried spill on the floor, etc. Didn’t look like housekeeping really came. We only stayed that night because we had no other place to go and checked out early the next day. Would not recommend and will not return