Kingfisher1807
September 25, 2021
We had two nights here, en route to Spain, as we wanted to explore this wonderful area again. Starting with the good things - it’s in a wonderful position and gives fabulous views ( including of the stunning Millau bridge ). There’s a very good pool, a bar and the chalet accommodation has a fridge, which was really useful. Given these things it could be fabulous. However, the whole place felt tired, neglected and in need of some care & attention. On top of this it also seemed desperately under-staffed, especially in the restaurant both at dinner and breakfast. We ate in the hotel restaurant both nights rather than having the hassle of finding other restaurants after long days. The food was decidedly average, good salads were the highlight, the dinner menu was very limited and only one of the mains changed over our two nights. A cat was left to roam the restaurant and a number of times it jumped onto tables before they’d been cleared. Breakfast was very average. The chalet we had felt worn out, with a tiny bathroom, poor shower, and a phone that didn’t work in the two days we were there (we were told there was a technical fault and none of the phones worked). On top of this there was no maid service in the rooms at all. That came as a surprise. The lighting from the restaurant back to the chalets was largely non-existent and could be quite dangerous. Overall, not impressed but the location was great, hence three stars not two.