Top rated hotels in Castro Valley

Holiday Inn Express Castro Valley
4.5/5100 Reviews
First, let me say that we've never stayed here before. We came and stayed here for my niece's wedding at the local golf course. We arrived a day early and I had requested a spa tub room. To begin with the room was fabulous. It was CLEAN and regularly maintained you could tell. The spa tub was to die for. The bed had a mattress I loved it was so comfortable and the pillows were sent from heaven. I asked if I could get the address where they got the pillows and they let me buy two of them from them. The customer service was better than any customer service I've ever had my entire life and I'm going on 62. My entire family stayed for the duration of the wedding, but my husband and I arrived early and left a few days after the family. We loved the hotel and service so much we are coming back for our 30 year anniversary on July 11, 2022. This will always be our go to place for a getaway just my husband and I. It is fabulous. I can't say enough about it. The customer service was what stands out even beyond all the other fabulous things the hotel offers. It is just above and beyond any of the others. I love this place every day and every minute. May God have mercy on us. No one paid us to say these things and the hotel workers were above and beyond when it comes to service. I mean you cannot find any better service anywhere.

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