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Vienna House Easy by Wyndham Castrop-Rauxel
4.1/529 Reviews
Be aware that this is a 3-star hotel; that means: no in-room amenities like coffee, hot water, iron board. Soap/Shower Gel/Shampoo from an ”all-in-one” dispenser in the bathroom. + Lots of free parking space + The hotel lies next to a park with quiet surroundings. + My room was spacious and appeared clean. Bathroom was clean too. + The personnel was friendly. Unfortunately: - There was NO WiFi during my entire stay. Some problem that the IT at headquarters couldn't fix. This was a business trip, and having internet was crucial for my stay; I ended up using a lot of 4G data during these 3 days. IMO one can reasonably expect WiFi to be available, and I would expect to be informed if the WiFi is broken. - I stayed at the hotel for 3 nights (Thu - Sun). There was NO housekeeping in my room at any given time during my stay. These 2 things are the main reasons for me not coming back to this hotel another time. Then there were a number of smaller things that may or may not bother you: - They don't have any information perm/brochure/papers in the room. If you look at your keycard holder, you will see a website address where you can find info. I found that inconvenient. - Breakfast/Restaurant is in a separate building, you have to go outside and cross the yard to get there. Not ideal at 7-8am in December rain. - Breakfast is reasonable; limited choice, but good enough. - There's only one coffee machine in the restaurant and even though it was relatively quiet, there's almost always 1-2 people waiting in line for it. - Ash trays are placed next to every entrance. There are no designated smoking zones, and some people will smoke right next to the entrance. - The rooms have carpet, which I personally find less hygienic than wooden floor/parquet/laminate (particularly in a hotel room)

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