Best Hotels near Casula Parklands, Casula

for australia it was good comfortable , i just needed sleep early they let me check in early. usually this chain of hotel i never stay in other countries there over prized, very basic and tiny dull rooms. for sydney however for this location it was good , does fit 3 people in one room too. still a dodgy company though , my girlfriend worked for this hotel as cleaner in elizabeth st melbourne 2012 , they always get chinese cleaners and never pay them super , just $10 hour. very unethical management and bosses as that franchise, this location i saw aussie cleaners and i presume they were treated,better.

We held my dads 70th birthday here today and it was absolutely fantastic! The venue is beautiful and clean. There is a wonderful selection of food on the menu, literally something for everyone!!! Everything we ordered was delicious and great value for money. The staff were even more amazing, they were polite, helpful and very accommodating. We will definitely be coming back!

Positives - Easily accessible bus stop right out front - ID and card details to check in so no annoying bond held - EXCEPTIONAL customer service!! The lady at check in was so warm and welcoming and made me feel like a valued guest which is so refreshing as having stayed in many budget price point accommodations over the years great customer service is definitely not the norm so I thank them greatly for that. - Excellent price point paid $85 for the night - Great standard of cleaning - Quiet - Microwave available in common area Negatives - The plastic stool was very short and uncomfortable. - No tea bags or anything in the room, says all removed due to COVID prevention but doesn’t really make sense considering everything e.g. soap bars, bed sheets, are all going to be handled and put in the room so how individually packaged coffee/tea is higher risk I don’t understand.

We had confirmation for a 12 noon check in via email. When we arrived I was told that we do not do 12 noon check in times? I explained to the lady on reception that we had confirmation via email that it was confirmed for a 12 noon check in. When I showed her, I got a negative response. We where told that I would be contacted as to when the room will be available. We had to wait 2 hours before our room was ready, which was at 2pm. We where missing shampoo's and body wash, I had spoken to reception about this and was told that room service will drop them of to us, Well it took them 2 days to get to us after asking several times. Not a great 4 night experience this time around staying here.

The executive suite room itself was extremely clean. The kitchen all the utensils and everything needed. Massive king sized bed. Air-con worked well. Shower water pressure was amazing too. The reason for 4 stars, I stayed over the Easter weekend. There was kids constantly running up and down the corridor and shouting loud the whole time I was there. I seen the parents at the end of corridor and asked if there’s a chance they could try keep the noise down, but there was a language barrier and they said they couldn’t speak English. The reception closes at 5pm and reopened at 9am the following morning. I checked out very early, well before they opened so nothing I could do as the number that was left for “after hours” wasn’t answered. Yes I would recommend this place and yes I would stay again but this experience did put a bit of a dampener on it.

Lovely lady booked us into a ground floor room with parking outside the door. Just on a one night stay on trip from Qld to Victoria. Bed very comfortable and shower plenty of pressure which I love. We ate at the Chinese restaurant on site which was excellent food. Took off early in the morning and left my iPad behind in the room. Had a phone call from reception when the cleaner found it and took it to reception. The receptionist said no problems, they would express post it back to me that day, which they did. Good old fashioned service and honesty. Thank you to all concerned.

Clean, cleaned daily, hairdryer provided The room is not as big as the picture but it is enough for one person The lady at the front desk was friendly. She checked in early and was given a room card to store her luggage. The transportation is so convenient. Bus and train are just around the corner. Good value for money 👍

You’ll want to read this, its GREAT!!! My partner and I checked into the Greenacre Hotel on November 24th. After checking in, the desk clerk brought us to the entrance of the hotel building and handed us our room card keys. He then said to us “ The bathrooms are located down the hall outside of your room so don’t leave your room without your cards. You also need them to get into the building so make sure to always have your card on you. I don’t want to receive a call in the middle of the night that you’re locked out of your room”. Totally reasonable , I can understand how that could be frustrating. Many people, throughout the night, forgot their cards in their rooms. How do I know this? They body checked themselves against their door screaming “ let me in”. That wasn’t even the bad part. That I could put up with. The next day, my partner and I woke up early because we had an International Flight to catch. My partner went downstairs to load the car and then I followed about 10 minutes later. When I came outside the building, my partner shouted something at me but it was to late. The door to the building shut behind me. What my partner yelled at me was “ Don’t let the door close, the card isn’t working”. When I tried my card on the door, it just beeped and flashed red. I tried my partners card, the same thing happened. We were locked out and we had to return our rental car within the hour and catch our flight. I immediately called the desk clerk/manager. I told him what happened and his response was “ What do you want me to do, I’m in bed”……..well here’s an idea for you, GET OUT OF BED!!!!!!! I WAS FURIOUS!!! We had both of our cards and it was nowhere near checkout time!!! What kind of response is that, here’s the correct response: “ Oh my goodness, I am so sorry sir. I am currently unavailable but I will send someone there to open the door. Again I cannot apologize enough, this is totally unacceptable. Please send me an email at your earliest convenience and I will provide some kind of compensation, this is truly unacceptable. There will be someone there within the next half hour. Here’s my personal number in case he doesn’t show.” But of course that was not his response. After a bit of arguing, he let me know that someone was going to be opening up the bar downstairs within the next half hour. So, we waited. After a half hour, a gentlemen did show up and I have to give him praise. He moved with urgency and at the end of the day got us back into the building and we made our flight. I still can’t get over “ I’m in bed” , what is that! I’ve worked in the tourism industry for 5 years and this whole experience was just totally unprofessional. I’m looking forward to your response.

Just finished the check-in, breakfast should be at your own expense, so look at how you eat yourself! My room bed is bigger, I think the children can live together, the room is not very big, so there is no way to extra bed! It is very convenient to take the subway. It is a distance from the subway station. A straight street goes down and turns across the road, so you should be mentally prepared for the big bag!