Hampton Inn & Suites Cazenovia

Stayed here last year. Beautiful property. Great place

My kiddos loved the pool. They swam for hours! And the free breakfast was top notch.

I was confused, why hotels with way less stars have a microwave and safe box in their rooms and this fancy hotel has NON.

Very friendly staff and good service. Nice little bar on-site.

Ellen at the front desk was extremely professional and friendly for check-in. Our room was very clean and the location of the hotel was conveniently located. The only negative thing I'd have to say about the experience is we recieved a call in regard to a noise complaint at 7:30PM. We were very confused because our kids were getting ready for bed and we were barely making noise. The room above us though was quite noisey so I think there may have been confusion. I think it could've been addressed in a different way and seemed accusatory that we were the culprits.

There aren't many hotel choices in this immediate area (near our son's home), and we have had good experiences with other Hampton Inns. We were not happy with this one. We stayed four nights and our room was made up only once, despite our requests to the desk and hall maid supervisor. The towels were changed once, but the bed was not made until the last night made and the room itself was likewise cleaned only once. The air conditioner vents are not adjustable so they kept blowing on us all night -- we finally had to turn the thermostat off, which eventually made the room hot and stuffy. The bed was too hard , but this is a matter of taste. Worse yet in a digital age, the night table on the right side of the bed had no place to plug in any device, either to a wall outlet or USB charger. Most hotels at least have USB outlets in their clocks. Speaking of which, my night table clock was running fast but there was no way a guest could change the time -- only the alarm. I managed to do it by undoing a panel on the back that staid "staff only" and fooling around till I found the button that would set the right time. In the bathroom, the toilet was so low that the only way I could get up was to reach out and grab the edge of the shower door. I am 77 and don't require an accessible room, but if you're going to use a toilet from 1978 that was obviously designed to accommodate children, you should at least supply a grab bar for their parents and grandparents. The only reason I didn't give this a lower rating is that the hotel is spotlessly maintained and clean, and the breakfast, while nothing special, was adequate. The coffee was good and always hot..

Staff was very friendly and helpful. I was there to celebrate my niece and nephews birthdays with a party and the hotel was very accommodating. I look forward to returning soon.

The goal of my trip was to attend a graduation at Colgate University. Hence, the one-night stay at the "Hampton Inn & Suites Cazenovia." Boy, how happy I was to have found this fantastic hotel! This hotel represents the jewel among thorns as it seems to be the only place that is standardized and attractive in Cazenovia . The bedroom is roomy and the bed comfortable; the bathroom is clean and cold and hot waters flow with no glitches for showers; there are a microwave, a small fridge, a sink for dishes, an iron, a spacious closet, and a wide-screen TV in the room. A really comfy room. In addition to the room, there is a pleasant pool to keep kids active. However, I found the hotel to be too pricey. Charging nearly $600 for one night still does not compute for me. I would suggest to Upper Management to start working on a more appropriate charge.

Construction going on! Place was dirty and several workers on premises